Comments on: Support Archives http://netequalizernews.com News, Updates, Questions and Answers about NetEqualizer Bandwidth Shaping Technology Wed, 01 Feb 2012 16:26:44 +0000 hourly 1 http://wordpress.com/ By: NetEqualizer Support Archives « NetEqualizer News Blog http://netequalizernews.com/netequalizer-support-archives/#comment-2517 Tue, 24 May 2011 22:54:25 +0000 http://netequalizernews.com/?page_id=1276#comment-2517 [...] Support Archives [...]

]]> By: netequalizer http://netequalizernews.com/netequalizer-support-archives/#comment-724 Mon, 11 Jan 2010 16:59:46 +0000 http://netequalizernews.com/?page_id=1276#comment-724 If you are under current NSS contract, our support is the best place to go. It sounds most likely that you have a CF flash corruption which requires that we send out a new config from the factory.

]]> By: TwinTech http://netequalizernews.com/netequalizer-support-archives/#comment-707 Wed, 06 Jan 2010 20:12:17 +0000 http://netequalizernews.com/?page_id=1276#comment-707 “We’ve had the NetEQ in line for about 2 years straight with no problems. Now our network suddenly went down. I have traced the problem to the NET EQ. I tried to ping the NetEQ, but no luck. So now I want to do a factory reset it but I need the default IP address information before I do that. I looked on the website but couldn’t find a .pdf manual. Any help?”

I was viewing the query above and did not find a reply… we have a netequalizer S/N xxxxxxxx0006 that just went down recently yet we have no GUI on either ethernet port, we can ping it with the IP 192.168.1.120 yet no browser connection.
The unit is of the more compact variety… model number not available at the present time.
I have tried the console port with limited success… I have been using 8 N 1 while applying different speed and flow control settings… the best I get is a string of gibberish.
I have looked through the online PDF user manual for specific settings… no luck.
Any help would be appreciated as this box is presently a brick.
Thanks for any help you can provide.

]]> By: netequalizer http://netequalizernews.com/netequalizer-support-archives/#comment-689 Fri, 01 Jan 2010 04:26:36 +0000 http://netequalizernews.com/?page_id=1276#comment-689 As of Dec 31, 2009, we are on version 4.0.

]]> By: Osama Hussein http://netequalizernews.com/netequalizer-support-archives/#comment-678 Thu, 24 Dec 2009 21:34:19 +0000 http://netequalizernews.com/?page_id=1276#comment-678 What is the latest bios version on NE2000 available now?

]]> By: Welcome NetEqualizer Intern « NetEqualizer News Blog http://netequalizernews.com/netequalizer-support-archives/#comment-664 Fri, 04 Dec 2009 19:07:20 +0000 http://netequalizernews.com/?page_id=1276#comment-664 [...] NetEqualizer Support Archives [...]

]]> By: cgtech http://netequalizernews.com/netequalizer-support-archives/#comment-563 Mon, 14 Sep 2009 15:38:36 +0000 http://netequalizernews.com/?page_id=1276#comment-563 We’ve had the NetEQ in line for about 2 years straight with no problems. Now our network suddenly went down. I have traced the problem to the NET EQ. I tried to ping the NetEQ, but no luck. So now I want to do a factory reset it but I need the default IP address information before I do that. I looked on the website but couldn’t find a .pdf manual. Any help?

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