Some Musings on Virtual Machines


By Art Reisman

The other day, I sold a smart refrigerator  to a customer. When they found out it had a computer in it, and could be controlled remotely from the Internet, they asked me if they could run it on their Virtual Machine to save some space in the kitchen.  I told them, sure  we support that , they just need to get a-hold of  an  add-on compressor and a 40 foot cubic container module for their VM,  and we would just ship a plug-in application. There would be no need to ship any hardware to them, we have  a virtual refrigerator!

I purposely used that over the top analogy, to highlight,  the chill down my spine I feel, when I hear about vendors bundling their core network equipment into a VM.

Virtual machines make a lot of sense for somebody running a data center with 10 different servers and consolidating them into one box.   My underlying discomfort stems from the extension of  that mission onto equipment that is involved the real-time transport of your data.  Switches , routers , firewalls and bandwidth shapers.  Why do I feel this way? Am I just an old stubborn  engineer clinging to the old ways while the world passed me by?

Not really, we have set up virtual machines with our bandwidth shaper with success in our labs, it is actually pretty cool. My discomfort arises with the fact that bandwidth shapers are finely tuned, real-time devices, with software that must run at the core level of the computer’s operating system.  A bandwidth shaper must have absolute control of perhaps 4 ethernet/fiber ports or more and under no circumstances can it compete with  CPU resources should a server become overloaded.  The consequences of any resource contention are at best a slow internet, and at worst a complete lock up.   Yes I understand a in theory a modern VM can divvy up resources , but how do we ensure that it is done correctly ?   When we ship a standalone device running only our application we know  exactly what it is capable of,  and since we have thousands of identical configuration in the field,  we know that the technology configuration that leaves our factory dock is rock solid stable.

This is not to say we will never offer a virtual machine, we did have one customer where the logistics of their set up was so remote that the benefits of a virtual bandwidth  shaper on their standard configuration far outweighed the risks I mentioned above; but for the most part saving a few dollars on rack space and an extra piece of hardware are not worth the jeopardizing the stability of a critical piece of in-line equipment.

 

 

Technology Predictions for 2018+


By Art Reisman

CTO http://www.apconnections.net

Below are my predictions for technology in 2018 and beyond. As you will see some of them are fairly pragmatic, while others may stretch the imagination a little bit.

  1. Forget about drones delivering packages to your door; too many obstacles in densely populated areas. For example, I don’t want unmanned drones dangling 30 pound flower pots flying above my head in my neighborhood. One gust of wind and bam,  flower-pot comes hurtling out of the sky.  I don’t want it even if it is technically possible!  But what is feasible, and likely, are slow plodding autonomous robots that can carry a payload and navigate to your doorstep.   Not as sexy as zippy little drones, but this technology is fairly mature on factory floors already, and those robots don’t ask for much in return.
  2. As for Networking advancements, we may see a “Cloud” backlash where companies bring some of their technology back in-house to gain full control of their systems and data.  I am not predicting the Cloud won’t continue to be a big player, it will, but it may have a hiccup or two along the way.  My reasoning is simple, and it goes back to the days of the telephone when AT&T started offering a PBX in the sky.  The exact name for this service slips my mind.  It sounded great and had its advantages, but many companies opted to purchase their own customer premise PBX equipment, as they did not want a third-party operating such a critical piece of infrastructure.  The same might be said for private companies thinking about the Cloud.  They could make an argument that they need to secure their own data and also ensure uptime access to their data.
  3. More broadband wireless ISPs coming to your neighborhood as an alternative option for home Internet.  I have had my ear to the street for quite some time, and the ability to beam high-speed Internet to your house has come a long way in the last 10 years.  Also the distrust, bitterness, dare I say hatred, for the traditional large incumbents is always a factor. One friend of mine is making inroads in a major city right in the heart of downtown simply by word of mouth.  His speeds are competitive, his costs are lower, and his service cannot be matched by the entrenched incumbent.
  4. Lower automobile insurance rates.  The newer fleet of smart cars that automatically break for or completely avoid obstacles is going to reduce serious accidents by 50 percent or more in the near future.  Insurance payouts will drop and eventually this will be passed on to consumers.  Longer-term, as everyone on the road has autonomous driving cars, insurance will be analogous to a manufacturer’s warranty, and will be paid by the auto manufacturer.
  5. The Internet of Things (IoT) will continue to explode, particularly in the smart home arena.  Home security has taken leaps & bounds in recent years, enabling a consumer to lock/unlock, view and manage their home remotely.  Now we are seeing IoT imbedded in more appliances, which will be able to be controlled remotely as well – so that you can run the dishwasher, washer, dryer, or oven from anywhere.
  6. Individual Biosensory data, like that collected by Garmin and Fitbit monitors, will be used by more companies and in more ways.  In 2018 my health insurance company is offering discounts for members that prove they use their gym memberships.  It is only a small leap to imagine a health insurance company asking for my biosensory data, to select my insurance group and to set my insurance rates.  As more people use fitness trackers and share their data (currently only with friends), it will become the norm to share this type of data, probably at first anonymously.  I can see a future where  health care providers and employers use this data to make decisions.

I will update soon as new ideas continue to pop into my head all the time.  Stay tuned!

How to best use your 100 megabit Internet Pipe


In a previous article we made the following statement:

“ISPs are now promising 100 megabit per second consumer  service, and are betting on the fact that most consumers will only use a fraction of that at any given time.  In other words, they have oversold their capacity without backlash.  In the unlikely event that all their customers tried to pull their max bandwidth at one time, there would be extreme gridlock, but the probability of this happening is almost zero. “

So I ask the question, what would it take to make full use of your 100 megabit pipe?

A typical streamed movie consumes about 4 megabits. You would need to watch 25 Netflix movies at once all day every day to fully utilize your pipe.  Obviously watching 25 movies at once all day every day is not very practical, you would need multiple Netflix Accounts and 25 devices to watch them on.

Big files:  A 100 Gigabyte file, that’s a good size download for a consumer right?   Well, that would take approximately 4 minutes to download on a 100 megabit pipe, and then you’d have to find another one.

For convenience maybe you could find  a 1,000 Gigabyte file? That would take only 40 minutes, so you are still kind of left with a good deal of spare pipe for most of the day.  How about a 10,000 Gigabyte file (10 Terabytes)?  That would take 400 minutes.   By my calculations, in order to make use of  your 100 megabit  pipe completely for 24 hours, you would need to download a 40 Terabyte file!

Where could you find such a file?

I did some poking around and there are a couple of sites that have gigantic files for no particular reason, but the only practical file with a reason to download was this one:

 

“Some time ago I was interested in creating custom maps of the Earth, and I realized that the data files needed for this are pretty large; and the more zoom you want, the larger are the data files.

OpenStreetMap has a huge file of the Earth which is 82GB compressed and around 1TB uncompressed according to the OSM wiki, and it will become larger. You can find it updated here.”

So this very large file that maps the entire earth is 82 Gig in compressed form for download, a tiny fraction of the full 40 terabytes you would need to download in one day to fill up your pipe.

What is the moral of the story?

Internet providers can safely offer 100 megabit pipes, full well knowing that even their heaviest users are likely not going to average more than 5 megabits sustained over a long time period.  You would actually have to be maliciously downloading ridiculously sized files all day every day to use your full pipe.

Gmail Gone AWOL


By Art Reisman

CTO http://www.netequalizer.com

 

I have  a confession to make. Even though we have a corporate e-mail server at my company, I have been using Gmail for my primary business e-mail going back to 2002.  I  love the ability to search old records and conversations from the past.   With Google’s technology , searching gmail was second to none. Sometimes , I searched just for nostalgia  purposes, like the final e-mail conversation I had wih my Mom when my dad was taken off dialysis in hospice, and sometimes for business reasons.   Unfortunately my world has recently been shattered.   All my e-mail prior to 2008 is completely gone, and I have searched far and wide for a policy from Gmail that might explain why.  I pay a monthly fee for google storage and was well below my limit, I have tried their support forums and so far  just silence. If you are a long time e-mail users I suggest you try to search  your archives.  Ten years seems to be the cut off where things got dumped or lost.

 

And no ,  have not been corresponding with any Russian operatives!

NetEqualizer News: December 2017


We hope you enjoy this month’s NetEqualizer Newsletter. Highlights include a preview of 8.6 Release features, details on our leasing program, and more!

 

December 2017

 

8.6 Release is underway!
Greetings! Enjoy another issue of NetEqualizer News.

The holidays are in full swing here in Colorado. We just celebrated Thanksgiving last week, and all ate turkey or tofurkey until we could no longer move! Although according to the media, it felt like we were all celebrating Black Friday and Cyber Monday…

In this month’s newsletter, we start discussing our ideas for the 8.6 Release. Release planning is underway, and we are targeting mid-2018 at this point. Read on to learn more. And it is not too late to contribute your suggestions – see how to add your suggestions below.
In this month’s newsletter we also discuss our NetEqualizer Leasing program, along with our ever-popular Best of Blog article.

We will be updating the User Guide to 8.5 shortly, look to hear more in an upcoming newsletter.

We continue to work with you to solve some of your most pressing network problems – so if you have one that you would like to discuss with us, please call or email me anytime at 303.997.1300 x103 or art@apconnections.net. 

And remember we are now on Twitter. You can follow us @NetEqualizer.

– Art Reisman (CTO)

In this Issue:

:: What’s Next – 8.6 Release Planning Begins

:: Lease a NetEqualizer

:: Thank You!

:: Best of Blog: Cloud Computing Creates Demand for Bandwidth Shaping

What’s Next – 8.6 Release Planning Begins

We are working on exciting new features!

Starting in early 2018, we’ll begin development on the 8.6 Release for NetEqualizer. The 8.5 Release has been a big success, and with 8.6 we hope to expand on some of the major 8.5 changes to make them even better.

While we are still finalizing our list of features, here are a few that we are focusing on…

Beginning with the 8.5 Release, DNS names were brought into the mix in our Active Connections table:

As of our 8.5 Release, you can see activity for both IP addresses and DNS hostnames, allowing you to gain more insight into who is doing what on your network. For 8.6, we want to expand on this in two major ways:

1) Create and provide a GUI for a list of standard DNS domains that you can click on to automatically track in our reports. Many customers are interested in traffic from a common set of domains. We plan to provide these in a useful format so that you can easily track data associated with them.

2) Shaping by DNS name. Beginning with the 8.6 Release, not only will you be able to track connections by DNS name, but you’ll be able to shape by DNS name too! This is an exciting addition to our standard IP address-based configuration and rules.

We are also working on a 20Gbps NetEqualizer. As your networks continue to grow, we are right there with you to protect your investment in the NetEqualizer. As our 10Gbps customers start moving to larger networks, we will be ready with the 20Gbps unit.

We’ll keep you posted in coming Newsletters about the 8.6 Release and how it’s progressing. Stay tuned!

As always, the 8.6 Release will be free to customers with valid NetEqualizer Software and Support (NSS) plans. Renew today if you are not current!

Lease a NetEqualizer

Have you considered a Lease?

If you have always wanted to try the NetEqualizer in your environment, but have had trouble figuring out how to budget for it upfront, our popular NetEqualizer Leasing Program may be right for you! 

Under the NetEqualizer Leasing Program, you can get a NetEqualizer sized for your network installed today, for a 1st month and last month deposit, along with a $200 set-up fee. Then going forward, just pay a simple monthly lease fee, which covers support, software upgrades, and hardware warranty.

If this sounds like a good fit for you, contact us to discuss further or read more about our Lease Program here.

Thank You!

With the holiday season in full swing, we want to pause for a moment to thank you, our valued customers, for your loyalty in 2017 and beyond. THANK YOU! 

We here at APconnections truly appreciate your business. Thank you for giving us the opportunity to help you succeed, by keeping your networks running smoothly.

With your support, we look forward to continued success in 2018!

Best Of Blog

Cloud Computing Creates Demand for Bandwidth Shaping

By Art Reisman
The rise of cloud computing has been a mixed bag for the bottom line of traditional network hardware manufacturers. Yes, there is business to be had by supplying the burgeoning cloud service providers with new hardware; however, as companies move their applications into the cloud, the elaborate WAN networks of yesteryear are slowly being phased out. The result is a decrease in sales of routers and switches, a dagger in the heart of the very growth engine that gave rise to the likes of Cisco, Juniper, and Adtran.From a business perspective, we are pleasantly surprised to see an uptick in demand in the latter half of 2017 for bandwidth shapers. We expect this to continue on into 2018 and beyond…

Photo of the Month
Enjoying a Fall Hike

All across the United States, old abandoned railroad beds are being turned into recreational trails, typically used for hiking, biking, and cross-country skiing.  On a recent visit to western New York, I was lucky to spend a sunny day in late autumn hiking on one of the converted trails.

APconnections, home of the NetEqualizer | (303) 997-1300 | Email | Website 

Cloud Computing Creates Demand For Bandwidth Shaping


image1-3The rise of cloud computing has been a mixed bag for the bottom line of traditional network hardware manufacturers.  Yes, there is business to be had by supplying the burgeoning cloud service providers with new hardware; however, as companies move their applications into the cloud, the elaborate WAN networks of yesteryear are slowly being phased out. The result is a decrease in sales of routers and switches, a dagger in the heart of the very growth engine that gave rise to the likes of Cisco, Juniper, and Adtran.

From a business perspective, we are pleasantly surprised to see an uptick in demand in the latter half of 2017 for bandwidth shapers.  We expect this to continue on into 2018 and beyond.

Why are bandwidth shapers seeing an uptick in interest?
Prior to the rise of cloud computing , companies required large internal LAN network pipes, with relatively small connections to the Internet.  As services move to the Cloud, the data that formerly traversed the local LAN is now being funneled out of the building through the pipe leading to the Internet.   For the most part, companies realize this extra burden on their Internet connection and take action by buying more bandwidth. Purchasing bandwidth makes sense in markets where bandwidth is cheap, but is not always possible.

Companies are realizing they cannot afford to have gridlock into their Cloud.  Network administrators understand that at any time an unanticipated spike in bandwidth demand could overwhelm their cloud connection.  The ramifications of clogged cloud connections could be catastrophic to their business, especially as more business is performed online.  Hence, we are getting preemptive inquiries about ensuring their cloud service will prioritize critical services across their Internet connection with a smart bandwidth shaper.

We are also getting inquiries from businesses that have fallen behind and are unable to upgrade their Internet pipe fast enough to keep up with Cloud demand.   This cyclical pattern of upgrading/running out of bandwidth can be tempered by using a bandwidth shaper.  As your network peaks, your bandwidth shaper can ensure that available resources are shared optimally, until you upgrade and have more bandwidth available.

Although moving to the Cloud seems to introduce a new paradigm, from the world of network optimization, the challenges are the same.  Over the years we have always recommended a two-prong approach to optimization: 1) adequate bandwidth, and 2) bandwidth shaping.  The reason for our recommendation continues to be the same.  With bandwidth shaping, you are ensuring that you are best-positioned to handle peak traffic on your network.  And now, more than ever, as business goes “online” and into the Cloud, and both your employees and your customers are on your network, bandwidth shaping is a prudent insurance policy to providing a great experience on your network.

 

 

NetEqualizer News: October 2017


We hope you enjoy this month’s NetEqualizer Newsletter. Highlights include a preview of our Reporting Only NetEqualizer, our customers’ favorite 8.5 features, and some tech tips!

 

October 2017

 

Reporting Only NetEqualizer
Greetings! Enjoy another issue of NetEqualizer News.
As fall settles in here in Colorado, we are enjoying the cool evening weather and watching the leaves turn. It is truly a beautiful time of year to live in the Rocky Mountains! In this month’s newsletter, we announce our new offering – a Reporting Only NetEqualizer, for those of you who would like to use our technology to view network traffic and troubleshoot network issues. Read more below to see how this new offering might work in your environment. We are turning our attention to planning for 2018, now that we have completed our 8.5 Release. As always, we welcome your input into the release planning process. This month you can share your ideas with us! In this month’s newsletter we also offer you 8.5 Customer Favorite Features, and NetEqualizer Tech Tips, along with our ever-popular Best of Blog article.

We will be updating the User Guide to 8.5 shortly, look to hear more in an upcoming newsletter.

We continue to work with you to solve some of your most pressing network problems – so if you have one that you would like to discuss with us, please call or email me anytime at 303.997.1300 x103 or art@apconnections.net.

 

And remember we are now on Twitter. You can follow us @NetEqualizer.

– Art Reisman (CTO)

In this Issue:

:: Reporting Only NetEqualizer

:: 8.5 Customer Favorites

:: Have a Say – Ideas for the Next Release

:: NetEqualizer Tech Tips

:: Best of Blog: The New Bandwidth Paradigm

Reporting Only NetEqualizer

With Attractive Pricing!

For about half the cost of our full featured NetEqualizer, you can now purchase a NetEqualizer with a Reporting License only. Our Reporting Only option enables you to view your network usage data in real-time (as of this second), as well as view historical usage to see your network usage trends. Reporting can help you to troubleshoot your network, from identifying DDoS and virus activity, to assessing for possible unwanted P2P traffic.

You might consider a Reporting Only NetEqualizer for a site where you would like better visibility into your network, and also think you may need to shape at some point. It could also help you to assess a network segment from a traffic flow perspective.

And the great thing is, we always protect your investment in our technology. If at a later time you do decide you want to use our state-of-the-art shaping technology, you have not lost your initial investment in the NetEqualizer. You can always upgrade and only pay the price difference.

What features come in Release 1 (R.v1) of the Reporting Only NetEqualizer?

Graphics Tools
• Reporting by IP, real time and historical usage
• Reporting by Subnet, VLAN real time and historical usage
• Reporting by Domain Name (Yahoo, Facebook etc) – Real time and historical
• Real-time spreadsheet style snapshot of all existing connections

Below is a sample report by domain name screen.

Troubleshooting Tools
• Top Uploaders & Downloaders
• Abusive behavior due to Viruses
• DDoS detection
• P2P detection
• Alerts and Alarms for Quota Overages
• Peak Bandwidth Alerting

More features to come in our next release. Please put in your request now!

Reporting Only prices include first year support.
NE3000-R 500Mbps price $3000
NE3000-R 1Gbps price $4000
NE4000-R 5Gbps price $6000

Note that Reporting Only NetEqualizers can be license-upgraded in the field to enable full shaping features at any time. In this configuration, we are offering bundled hardware warranty (NHW) and software upgrades & support (NSS) for only $500 per year.

8.5 Customer Favorites

Based on feedback from customers, here are the most-liked features of 8.5. Make sure to check these out if you have not already done so.

Pool-Specific Shaping Parameters

We have found that customers really like the ability to control their pool parameters for shaping. At first we were afraid that perhaps this feature might be too deep, especially for a new customer, but so far when we explain it, people really like it. Historically, you could only control the Ratio and Hogmin parameters for the entire NetEqualizer. But now, you can control them at a pool level – giving you even more control over your shaping.

Auto-scaling Graphs

Our graphs can be set so that the scale of each conforms to the data on the screen (auto-scaling), or they can reflect any data that is stored in history (fixed scaling). We learned recently how one of our customers loves auto-scaling, as his data can vary significantly over time. As he uses the Top Uploader & Top Downloaders on a daily basis, he needs the graphs to only reflect the current day in their scaling. We learned this one the hard way – it was offered in 8.4 but not in initial 8.5. Read below in our NetEqualizer Tech Tips section to see how to set up Auto-Scaling in your environment.

Have a Say

Ideas for the Next Release…

What would you like to see in our Next Release? Please let us know! To get you thinking, we’ve thrown out a few ideas here:
VM release for remote locations where logistics complicate hardware delivery?
• 20 Gigabit Shaping?
• Cloud Storage for Reports?
• Customizable Report Exports?
• Enhance Automated Alerts?
• Equalizing Self-Tuning?

NetEqualizer Tech Tips

Every few newsletters, we like to give readers and customers tips on how to best use the NetEqualizer. This month, we highlight the following NetEqualizer Technical Tips:

Implementing HTTPS

Did you know that we support HTTPS? If you have version 8.4 or better then the https access is already installed. You may need to open your https port on your firewall but you should be able to go to https://YourNetEqIP/ and it should work. It only has a self signed certificate so you may need to make an exception for it in your browser.

8.5 Fix: Auto-scaling your graph timeline

If you are one of the users who prefers to have your graphs auto-scale to what is displayed, this tip is for you! Simply follow these instructions and you’ll be all set.

  1. Navigate to the Maintenance -> Troubleshooting Tools -> Edit Any Text File page
  2. In the field “Full path to file:” type: /var/www/newgui/RTR/top-downloaders.php And hit submit.
  3. The top-downloaders.php file will now appear. Find the following string in that file: max: <?php echo niceMaxAxis($maxx); ?>
  4. DELETE that line completely. Click Save.
  5. Navigate back to Maintenance -> Troubleshooting Tools -> Edit Any Text File page
  6. In the field “Full path to file:” type: /var/www/newgui/RTR/top-uploaders.php
  7. And hit submit.
  8. The top-unloaders.php file will now appear. Find the following string in that file: max: <?php echo niceMaxAxis($maxx); ?>
  9. DELETE that line completely. Click Save.
  10. Your graphs should now scale to what’s displayed.

Best Of Blog

The New Bandwidth Paradigm

By Art Reisman
For years the prevailing belief was that consumers would always outstrip bandwidth supply.  From our recent conversations with several land line operators, their experience suggests that in the near-term, that paradigm may not be true.
How could this be?
The answer is fairly simple.  Since streaming HD video became all the rage some 10+ years ago, there has not been any real pressure from any new bandwidth-intensive applications.   All the while, ISPs have been increasing their capacity.  The net result is that many wired providers have finally outstripped demand.

Photo of the Month
Summer Concerts Come to an End

Hanging on to summer memories, Firefall closes out the summer concert series held most Fridays in the summer in Louisville, Colorado.

APconnections, home of the NetEqualizer | (303) 997-1300 | Email | Website 

NetEqualizer Reporting Only License now Available for Purchase


For about half the cost of the full-featured NetEqualizer, you can now purchase a NetEqualizer with a Reporting Only License.  Our Reporting Only option enables you to view your network usage data in real-time (as of this second), as well as to view historical usage to see your network usage trends.

Screen Shot 2017-10-19 at 3.59.43 PM

Live Screen Shot Showing Overall Bandwidth In Real Time

 Reporting can help you to troubleshoot your network, from identifying DDoS and virus activity, to assessing for possible unwanted P2P traffic.

You might consider a Reporting Only NetEqualizer for a site where you would like better visibility into your network, and also think you may need to shape at some point.  It could also help you to assess a network segment from a traffic flow perspective.

And the great thing is, we always protect your investment in our technology.  If at a later time you do decide you want to use our state-of-the-art shaping technology, you have not lost your initial investment in the NetEqualizer.  You can always upgrade and only pay the price difference.

What features come in Release 1 (R.v1) of the Reporting Only NetEqualizer?

  • Reporting by IP , real time and historical usage
  • Reporting by Subnet , VLAN  real time and historical usage
  • Reporting by Domain Name ( Yahoo, Facebook etc) Real time and historical
  • Real-time spreadsheet style snapshot of all existing connections

Troubleshooting Tools

  • Top Uploaders & Downloaders
  • Abusive behavior due to Viruses
  • DDoS detection
  • P2P detection
  • Alerts and Alarms for Quota Overages
  • Peak Bandwidth Alerting

More features to come in our next release, please put in your request now!

Reporting Only prices include first year support.  Prices listed below are good through 3/31/2018.  After March 2018, contact us for current pricing.

NE3000-R 500Mbps price   $3000
NE3000-R 1Gbps price      $4000
NE4000-R 5Gbps price       $6000

Note that Reporting Only NetEqualizers can be license-upgraded in the field to enable full   shaping capabilities.

The New Bandwidth Paradigm


For years the prevailing belief was that consumers would always outstrip bandwidth supply.  From our recent conversations with several land line operators,  their experience suggests that in the near-term, that paradigm may not be true.

How could this be?

The answer is fairly simple.  Since streaming HD video became all the rage some 10+ years ago, there has not been any real pressure from any new bandwidth-intensive applications.   All the while, ISPs have been increasing their capacity.  The net result is that many wired providers have finally outstripped demand.

Yes, many video content options have popped up for both real-time streaming and recorded entertainment.  However, when we drill down on consumption, we find that almost all video caps out at 4 megabits per second.  Combine a 4 megabit per second self-imposed video limit with the observation that consumers are averaging 1 movie for every 3 connected households, and we can see what true consumption is nowadays – at or below 4 megabits per second per house.   Thus, even though ISPs now advertise  50 or 100 megabit per second last mile connections to the home, consumers rarely have reason to use that much bandwidth for a sustained period of time.   There is just no application beyond video that they use on a regular basis.

What about the plethora of other applications?

I just did a little experiment on my Internet connection leaving my home office.  My average consumption, including two low resolution security camera’s, a WebEx session, a Skype call, several open web pages, and some smart devices, came to a grand total of 0.7 megabits per second.   The only time I even come close to saturating my 20 megabit per second connection is when I download a computer update of some kind, and obviously this is a relatively rare event, once a month at most.

What about the future?

ISPs are now promising 50 or 100 megabit per second connections, and are betting on the fact that most consumers will only use a fraction of that at any given time.  In other words, they have oversold their capacity without backlash.  In the unlikely event that all their customers tried to pull their max bandwidth at one time, there would be extreme gridlock, but the probability of this happening is almost zero.   At this time we don’t see any new application beyond video that will seriously demand a tenfold type increase in bandwidth, which is what happened when we saw video come of age on the Internet.  Yes,  there will be increases in demand, but we expect that curve to be a few percent a year.

NetEqualizer News: September 2017


We hope you enjoy this month’s NetEqualizer Newsletter. Highlights include details on more 8.5 Release features, as well as a preview of our Product Demonstration Site and Demo Guide!

 

September 2017

 

Optimizing the 8.5 Release
Greetings! Enjoy another issue of NetEqualizer News.

Last month we announced that our 8.5 Release was officially Generally Available. Now that the dust has settled, and many of you have started updating your NetEqualizer(s) to 8.5, we are taking time this month to talk more about how to best use the new 8.5 features. Read on to learn more about how you can use wildcarding to optimize your implementation of our new Host Names feature, and how to use our new Pool-specific Ratio & Hogmin to make your Pools even better. If you would like to further explore 8.5, you can now see it live by viewing our Product Demonstration Site, which is updated to 8.5, and following along the 8.5 Product Demonstration Guide. In this month’s newsletter we offer you Tips for Optimizing your 8.5 Installation, our 8.5 Product Demonstration Guide, and our updated Product Demonstration Site.

We will be updating the User Guide to 8.5 shortly, look to hear more in an upcoming newsletter.

We continue to work with you to solve some of your most pressing network problems – so if you have one that you would like to discuss with us, please call or email me anytime at 303.997.1300 x103 or art@apconnections.net.

And remember we are now on Twitter. You can follow us @NetEqualizer.

– Art Reisman (CTO)

In this Issue:

:: Tips for Optimizing Your 8.5 Installation

:: 8.5 Product Demonstration Guide

:: 8.5 Product Demonstration Site

:: Best of Blog: QoS Over The Internet – Is It Possible? Five Must-Know Facts

Tips for Optimizing Your 8.5 Installation

Using Wildcarding with Hostnames & Making Pools Even Better!

We are very happy to announce that our 8.5 Release is now Generally Available.

Tip #1: Using Wildcarding with Host Names
For those of you that are experimenting with the new 8.5 Release, we encourage you to try our reporting by DNS Host Name feature. One tip that will come in handy when using this feature is our wild card (*) prefix feature. For example, on a system here in our home office we use multiple security cameras, which all register their cloud DNS name as “tag”.amazonaws.com. The “tag” prefix is different for each camera, hence if we want to see the total upload traffic we set up our host name as “*.amazonaws.com.” which causes the NetEqualizer reporting chart to show us the aggregate traffic of all cameras.

In this first picture, you can see that we have set up *.amazonaws.com. as a Tracked Host, by adding it to RTR -> Traffic History -> Manage Tracked Hosts.

In our second picture, you can see the Download traffic has been aggregated for *amazonaws.com for the last week. This is a great tool to help us see the total usage on our network for our security cameras. When the download traffic is 0, our cameras were down.

Tip #2: Making Pools Even Better
Pools are a very powerful tool within the NetEqualizer that essentially allow you to take a segment of your network and apply a virtual NetEqualizer to a group of users. Up until the 8.5 Release, the virtual NetEqualizer within a Pool was forced to use the global parameter of HOGMIN or RATIO to trigger when Equalizing would kick in. For large networks with small pools this often created a dilemma. Do you tune your HOGMIN and RATIO for the entire Network or for the smaller pool segment? The good news is in 8.5 you no longer have to choose. When you define or edit your Pool configuration you can set a local RATIO and HOGMIN specific for each pool you define.

This is a great way to offer difference levels of service to groups of users. For example, you may want Equalizing to kick in sooner for one Pool, but allow larger traffic to go through without being equalized. You would do this by setting a lower RATIO and are larger HOGMIN than your global parameters. This is shown in our example below, where Pool 102 “Tier 2” has a RATIO = 80% and HOGMIN of 3Mbps. This is compared to the global RATIO of 85% and HOGMIN of 2Mbps. Pool 103 “Tier 3” is using the global default parameters, which is shown using brackets [ ].

If you are interested in exploring the 8.5 Release, and how you might use pool-specific RATIO and HOGMIN or DNS Host Names, please contact us. The 8.5 Release is free to customers with valid NSS (NetEqualizer Software and Support) subscriptions.

8.5 Product Demonstration Guide

We have now updated updated our Product Demonstration Guide to reflect the 8.5 Release!

In particular, the NetEqualizer Monitoring & Reporting section now shows the new Active Connections table with the penalties column, our updated NetEqualizer Log showing color-coded penalty information, and our new Traffic Graph by Host Name.
This guide is a great resource for anyone on your team that you would like to acquaint with the key features & functions of the NetEqualizer.  Use it standalone, or as a guide to walkthrough the Product Demonstration Site.
You can view the 8.5 Product Demonstration Guide here.

8.5 Product Demonstration Site

Take a look at our new 8.5 Product Demo Site!

We’ve updated our Product Demonstration (Demo) Site to the 8.5 Release. The Product Demon Site gives you a preview of the entire NetEqualizer user interface, with most features enabled. If you’ve been curious about NetEqualizer, this is a great place to start. See all of the NetEqualizer Setup Screens, along with Reporting and Maintenance interfaces.

You can view the 8.5 Product Demo Site here: http://bit.ly/2jfVCQr

Username: neteq
Password: neteq

In addition, take a look at our new secondary login for Read-Only users that focuses on Reporting, by going to the same link but using our demo reporting login:

Go to the 8.5 Product Demo Site here: http://bit.ly/2jfVCQr

Username: report
Password: report

Please contact us if you are interested in an online webex demo with our Sales Team or have any questions!

Best Of Blog

QoS Over The Internet – Is it possible?

FIVE MUST-KNOW FACTS

By Art Reisman

For those of you that are moving to a cloud architecture, you are reaping the benefits of lower costs and a simplified IT infrastructure, but lest we forget – you are concentrating your business applications on your Internet link. The following article gives some nice insight into ensuring QoS for those applications, and what to look out for as you move away from a WAN based infrastructure.

I had an inquiry from a potential customer yesterday asking if we could monitor their QoS. I was a bit miffed as to what to tell them. At first, the question struck me as if they’d asked if we can monitor electrons on their power grid. In other words, it was a legitimate question in a sense, but of what use would it be to monitor QoS? I then asked him why he had implemented QoS in the first place. How did he know he needed it?

Photo of the Month
Early Fall in the Mountains – views of Breckenridge Ski Resort…

One of our staff members just returned from an early fall trip to the mountains, which is a great time to start seeing fall color and also to escape late summer heat!  This shot was taken from a hiking trail on the east side of Breckenridge, where the grasses and aspens were all starting to turn yellow, orange, and red.  You can also see the Breckenridge ski slopes off in the distance.

APconnections, home of the NetEqualizer | (303) 997-1300 | Email | Website 

The Benefits of Slow Internet


By Art Reisman

CTO http://www.netequalizer.com

 

A few weekends a year I spend time at our rural retreat out in the middle of high plains of Kansas.  My internet options are very limited.  We have Wild Blue as a Satellite provider. Their service is on average worse than dial-up when it is working, and there are many reasons for it to randomly go out. Including heavy rain, woodpeckers destroying the plastic cap on the center of the dish, and just random congestion that can occur at any time of the day.  There was also the time I accidentally used up my data quota after leaving the Internet radio on for a week.  In response, they shut off my service without any notification.

As a back up to the wild blue, I have a 40 foot repeater antenna on the roof that picks up a 3g signal from the local wireless provider. If I sit right under the repeater, in a closet, I can get a data signal on my phone for those emergencies when I must respond to an e-mail, so technically I am not completely off grid.

 

When the Internet goes down , I will  fight for hours resetting routers and checking cables, just like my  1-year-old grandson screaming for hours when overtired. I will not give up my Internet access without a fight.

 

But then it happens. At some point I give up.  The Internet is unusable or completely gone.  With great relief, I look over at my night stand, where I have a stack of unread nature books that sits for months at a time. Much like the island of misfit toys, these books just need to be read.  My favorite nature  writer Richard Coniff  lulls  me into  a wonderful world without politics, without doomsday weather events for which I have no control, no angry customer e-mails :) For several hours I can enjoy nature and the glorious rhythm of life without the Internet.

No Patents for This Bandwidth Shaper


By Art Reisman

CTO http://www.netequalizer.com

I often get asked if our NetEqualizer Technology is Patented. And the answer is NO.  The Netequalizer secret sauce is buried deep within our code , and is protected by copy right law.

As for patents, I have a disdain for software patents which was exemplified in this 2007 article that I wrote for Extreme Tech Magazine which explains my position.  Here is an excerpt

The problem with this patent, like many others in a misguided flood of new filings, is that it describes an obvious process to solve a naturally occurring problem.

For the full article click here “Analysis  Confessions of a Patent Holder

6 Tips for Installing a Wireless Network


I have been involved with supporting thousands of wireless networks over the past 14 years. From large professional sports arena’s to small home networks, I have seen successes and failures alike.  What follows are my learnings from living  with the pain and the success of these networks.

 

  1. Do not cut corners on coverage. The biggest and most egregious mistake that our customers have made over the years is shopping price over coverage.   The fewer access points installed the lower the net cost of the install. You may not realize  this mistake during initial trials.  Once your network is at full capacity coverage issues can be a nightmare for both customer and vendor.
  2. Use the best available  technology.  There are many different flavors of technology when installing a wireless network.  Note, the best technology may not be the most expensive, and the newest technology may not be the most reliable. As for specific recommendations on technology , I will include information in the comments section as information becomes available.
  3. Don’t let the advertised SPEED of  access point specifications overly influence your decision.  There are many factors that ultimately affect the end-user connection speed. In many cases the top advertised speed of an access point is unattainable. For an analogy would you pay an extra $50,000 for a car that could go 200 MPH when the speed limit is 75?    I have seen buildings with a 100 megabit  link to the Internet , purchasing 20 1 G access points.  Even for future expansion purposes this is way too much overkill,
  4. When choosing an IT company to help with the install, The midsize or small company in your area is likely a better bet than the large IT company.   I have personal experience working with a company that went from a great company to work with to a nightmare over a period of years. The reason was as they got bigger and hired more employees,  their talent pool become more diluted ,their prices got higher, while their work quality become a sore point with their customers.
  5. For large complex installations think about paying for a simulation. A company like Candelatech , specializes in simulating various loads on wireless networks and is well worth the up front investment prior to build out.
  6. Congestion control. Disclaimer: Yes we make a bandwidth controller and yes we are biased toward this technology. On many networks the best design and best wireless equipment are rendered irrelevant if there is not enough bandwidth to feed the animals.  A wide open heavily used network will come to  a halt without  some form of intelligent bandwidth control.

NetEqualizer News: July 2017


We hope you enjoy this month’s NetEqualizer Newsletter. Highlights include our 8.5 Release is Generally Available, along with an updated Quick Start Guide, our new DNS Traffic Tracking, and more!

 

July 2017

 

8.5 Release is Generally Available!
Greetings! Enjoy another issue of NetEqualizer News.

In our last newsletter, we mentioned that 8.5 development was complete. This month we are happy to announce that we have finished our testing phase (thanks test team!), and 8.5 is officially Generally Available! In this month’s newsletter we offer you detailed 8.5 Release Notes, preview some of the favorite 8.5 screens, and also provide the updated Quick Start Guide.

We will be updating the User Guide to 8.5 shortly, look to hear more in an upcoming newsletter.

We continue to work with you to solve some of your most pressing network problems – so if you have one that you would like to discuss with us, please call or email me anytime at 303.997.1300 x103 or art@apconnections.net.

And remember we are now on Twitter. You can follow us @NetEqualizer.

– Art Reisman (CTO)

In this Issue:

:: The 8.5 Release is Ready!

:: 8.5 Release Notes

:: 8.5 Release Quick Start Guide

:: Let NetEqualizer Be Your Bandwidth Referee

:: Best of Blog: Tracking Traffic by DNS

The 8.5 Release is Ready

8.5 Release is GA!

We are very happy to announce that our 8.5 Release is now Generally Available.

By far the most exciting and pleasant surprise feature is the reporting by DNS name. This essentially gives NetEqualizer reporting the ability to show detailed traffic by type without the need for expensive and unreliable Layer 7 filtering. The ramifications and the history on why this is possible make for an interesting story, and thus we have dedicated a full article on the subject – see here. This is just one of the many exciting features available in our 8.5 Release – we preview some of these below…

1) DNS Visibility (Hostname Reporting)
As mentioned above, we are very excited about the new ability to track and view traffic flows by hostnames. With the 8.5 Release, you can view hostnames in the Active Connections table:

And, you can track these hosts by adding them to Traffic History-> Manage Tracked Hosts, as shown below. This enables you to view data by hostname in our Traffic History graphs, as shown in the graph below. This is in addition to our current offerings of Traffic History by IP address, Pool, or VLAN:

2) Login and Logout
The 8.5 Release also has more security features added – including login/logout, session management, and HTTPS.

3) Color-coding in the NetEqualizer Log
We’ve also enhanced the ability to read the log file by adding color-coded markings to our log entries. In 8.5, this includes penalty and informational entries. Below we show how information-only entries are highlighted:

These markings will show new penalties, increased penalties, decreased penalties, and removed penalties, as well as informational entries about traffic that is going through your NetEqualizer (see above).

4) Pool-specific Equalizing (Pool Level Ratio and Hog Minimum)
One of the most requested features we’ve heard from our users, the 8.5 Release has the ability to fine tune your Pool settings even further with pool-specific HOGMIN and RATIO parameters.

Feel free to use the network-wide defaults or create your own! The changes will be reflected in the Pool dashboard:

There are many more changes that we are know you will be excited to see. If you are interested in the 8.5 Release, please contact us. The 8.5 Release is free to customers with valid NSS (NetEqualizer Software and Support) subscriptions.

8.5 Release Notes
You have read about some of our 8.5 features & screens above.  If you are interested in learning more about 8.5, you can read our official 8.5 Release Notes, which as always, are posted on our NetEqualizer Blog site (www.netequalizernews.com).

8.5 Release Quick Start Guide

Take a look at our new Quick Start Guide!

We are happy to share a preview of our updated Quick Start Guide, which now reflects our 8.5 Release!

Some of the key changes now discussed include:

1) our new Login/Log Out capability, highlighted on Page 4.
2) our enhanced Active Connections Table on Page 11, which now shows penalty status for each data flow.
3) our “visual” NetEqualizer Log on Page 12, which contains detailed color-coded information about penalty statuses.

As this is the Demo Version, it does not contain passwords. As always, we ship the full Quick Start Guide with each NetEqualizer unit, so that you will receive an updated version with passwords each time you purchase a NetEqualizer.

Click here or on the image at right to view the full Quick Start Guide.

Let NetEqualizer Be Your Bandwidth Referee

NetEqualizer works so well you won’t even notice it!

The best compliment you can give an umpire or referee in a sporting event is that you did not notice them, and with that example in mind we can safely say our configuration checking is doing its job.

It is rare for us to get Support calls regarding configuration mistakes. This invisibility and smoothness of operation is due to ongoing work behind the scenes to make sure that configuration changes make sense and guide the user away from common mistakes. With every release we improve in this area! I’m sure our long-time customers from the very early days (circa 2005) would not recognize the GUI and ease of use if they made a jump all in one step.

As part of our 8.5 offering, our Support Team has enhanced their configuration validation capabilities. When you send in your diagnostic file, they can now automatically check your Traffic Limits and P2P Limits against a more complex set of validity rules, including unintended overlapping IP ranges.

If you are interested in taking advantage of this 8.5 feature, contact our Support Team to learn more.

Best Of Blog

Tracking Traffic by DNS

By Art Reisman

The video rental industry of the early 80’s was comprised of 1000’s of independent stores. Corner video rental shops were as numerous as today’s Starbucks. In the late 1990’s, consolidation took over. Blockbuster, with its bright blue canopy lighting up the night sky, swallowed them up like doggy treats. All the small retail outlets were gone. Blockbuster had changed everything – their economy of scale, and their chain store familiarity, had overrun the small operators…

Photo of the Month
After the storm – summer vacation on the lake…

One of our staff members just returned from a lake vacation, which in my opinion is the best kind of vacation in summer. This shot was taken right after a rainstorm on the lake. The sun peaking through the clouds really highlighted the landscape and made the rainbow stunning.

APconnections, home of the NetEqualizer | (303) 997-1300 | Email | Website 

Tracking Traffic by DNS


The video rental industry of the early 80’s was comprised of 1000’s of independent stores.  Corner video rental shops were as numerous as today’s Starbucks.  In the late 1990’s, consolidation took over.  Blockbuster with its bright blue canopy lighting up the night sky swallowed them up like doggy treats.   All the small retail outlets were gone. Blockbuster had changed everything, their economy of scale, and their chain store familiarity, had overrun the small operators.

In a similar fashion to the fledgling video rental industry, circa 1990’s Internet content was scattered across the spectrum of the web, ripe for consolidation.  I can still remember all of the geeks at my office creating and hosting their own personal websites. They used primitive tools and their own public IP’s to weave these sites together.  Movies  and music were bootlegged, and shared across a network of underground file-sharing sites.

Although we do not have one Internet “Blockbuster” today, there has been major consolidation.  Instead of all traffic coming from 100’s of thousands of personal or small niche content providers, most of it comes from the big content providers. Google, Amazon, Netflix, Facebook, Pinterest are all familiar names today.

So far I have reminisced about a nice bit of history, and I suspect you might be wondering how all of this prelude relates to tracking traffic by DNS?

Three years ago we added a DNS (domain name system) server lookup from our GUI interface, as more of a novelty than anything else. Tracking traffic by content was always a high priority for our customers, but most techniques had relied on a technology called “deep packet inspection” to identify traffic.  This technology was costly, and ineffective on its best day, but it was the only way to chase down nefarious content such as P2P.

Over the last couple of years I noticed again the world had changed. With the consolidation of content from a small number of large providers, you could now count on some consistency in the domain from which it originated.  I would often click on our DNS feature and notice a common name for my data.   For example, my YouTube videos resolved to one or two DNS names,  and I found the same to be true with my Facebook video.  We realized that this consolidation might make DNS tracking useful for our customers, and so we have now put DNS tracking into our current NetEqualizer 8.5 release.

Another benefit of tracking by domain is the fact that most encrypted data will report a valid domain.  This should help to identify traffic patterns on a network.

It will be interesting to get feedback on this feature as it hits the real world, stay tuned!

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