NetEqualizer News: July 2014


July 2014

Greetings!

Enjoy another issue of NetEqualizer News! This month, we give you an old school NetEqualizer tip, discuss our Hotel and Resorts offerings, and announce our FlyAway Contest winner. As always, feel free to pass this along to others who might be interested in NetEqualizer News.

A message from Art…
Art Reisman, CTO – APconnections

Every summer I try to camp at least once in a National Park. Living in Boulder, Colorado, I am closest to Rocky Mountain National Park, and so that is an easy destination. Over the 4th of July holiday weekend, I spent a night camping there.art_canoe_picture

I could not really get cell or Internet service in the park boundaries. However, I understand that our friends at Global Gossip are working to pull a link up to the busy shop and restaurant on top of trail ridge road at this time. The good news is many of the other National Parks out in the west are supported by Global Gossip and a NetEqualizer system to boost service in their lodging and services area.

This month we profile Sam Beskur of Global Gossip. Over the last 3 years, Global Gossip has rolled out NetEqualizers to campsites and resorts at many U.S. National Parks, including Yellowstone, the Grand Canyon, Crater Lake, Death Valley and Mount Rushmore National Memorial and coming soon to Yosemite

Maybe next year Rocky Mountain National Park will have a NetEqualizer. Otherwise, I am in for a road trip!

We love it when we hear back from you – so if you have a story you would like to share with us of how we have helped you, let us know. Email me directly at art@netequalizer.com. I would love to hear from you!

Old School NetEqualizer Tip – Keeping Track of Total Usage Per Device by MAC Address

Because our 8.1 Release with the updated graphing and longer-term reporting is not quite ready for release, we won’t do another teaser on this release – we did that last month.

So in keeping with that promise, whatever you do, don’t click on these links below, because it will just make you envious of what is coming out next month…

1) General traffic through the device:

http://prntscr.com/3y0br9

2) Traffic reports for an IP address:

http://prntscr.com/40hvql

http://prntscr.com/40hvzz

So instead of showing off the report graphics for the new release (assuming you did not click any of those links), we have decided to go back in time, back to our open source days, and re-visit the days when I would release cool back door tricks for enhancing your NetEqualizer. This month we offer a script, for all our early adopters to enjoy!

Note: this script is for those who like to get their hands dirty. It is not officially supported under NSS.

For those of you that would like to keep track of total usage per visible device – you can now do that! My Total Usage by MAC address Script can be adapted to do this in your environment.Just save the script to a file, make it executable, and start it up. The script keeps track of total byte counts for all visible MAC addresses.

Once Release 8.1 reaches GA, these features will be free to customers with valid NetEqualizer Software and Support who are running version 7.5+. If you are not current with NSS, contact us today!

sales@apconnections.net

-or-

303-997-1300


Spotlight: HMSIO and Sam Beskur of Global Gossip

This month we profile Sam Beskur of Global Gossip, and our joint offering, which we first introduced last summer, the Hotel Management System Integrated Offering (HMSIO).

Global Gossip has been developing network and communication solutions since 1999 and currently manages and maintains over 300 wired and wireless access networks globally. Their locations span seven countries, and include remote and bandwidth challenged sites, such as the central Australian desert! Global Gossip has offices in Denver, Colorado; Sydney, Australia; and London, England.

Sam is Director and Senior Software Engineer at Global Gossip, which basically means that he can (and does) get involved in designing network architectures and implementation efforts. In addition, Sam heads up Global Gossip’s North American Operations. Sam has been with Global Gossip for over 10 years, with stints both in Australia (their home office) and the U.S.

Sam found NetEqualizer over 3 years ago. Once Sam saw how equalizing helped to resolve congestion issues at his initial site, he spearheaded rolling out NetEqualizers as part of their network architecture for all new implementations.

It has been a whirlwind since then – the NetEqualizer is at campsites and resorts at many U.S. National Parks, including Yellowstone, the Grand Canyon, Crater Lake, Death Valley, Mount Rushmore National Memorial, and (coming soon!) to Yosemite.

Global Gossip has deep experience delivering guest Internet solutions including full property management system integration to some of the leading hospitality providers worldwide. They have established a strong partnership with Xanterra in the US, rolling out full Wireless Internet solutions to more than 2000 rooms and 4000 staff in the hotels and resorts within Yellowstone National Park, Death Valley and the Grand Canyon.

Last summer we partnered with Global Gossip to roll out our Hotel Management System Integrated Offering (HMSIO), which gives our lodging customers the opportunity to benefit from Global Gossip’s expertise.

If you would like to learn more about HMSIO, contact us at:

sales@apconnections.net

-or-

303-997-1300


NetEqualizer Summary Guide for Hotels and Resorts

Summer is high season to take a vacation, and relax at a nice hotel or fancy resort. So, we thought it was the perfect time to update our Hotels & Resorts Guide! If you are in the hospitality industry and are considering a NetEqualizer, you may want to review our updated guide.unnamed1unnamed

This short guide is focused on issues specific to the hospitality industry and explains how the NetEqualizer is used by our hotel and resort customers to address these common issues.

This is a quick way to learn about how the NetEqualizer might apply to your environment.

And if you would like to outsource your Internet offering to a network managed services provider, you may also want to check out our Hotel Management System Integrated Offering (HMSIO), which is offered jointly with Global Gossip, profiled above in this newsletter.

If you are a current hospitality industry customer, this guide and is a great read to optimize your NetEqualizer configuration. Take a look to see if there are features that you might not be using and want to take advantage of in your NetEqualizer installation.

We would be happy to help you with your configuration. If you are current on NetEqualizer Software and Support, contact:

support@apconnections.net

to get help optimizing your NetEqualizer.


And the FlyAway Contest Winner Is…

Every few months, we have a drawing to give away two round-trip domestic airline tickets from Frontier Airlines to one lucky person who’s recently tried out our online NetEqualizer demo.

The time has come to announce this round’s winner.40

And the winner is…

Mark Parry at Wifinity!

Congratulations, Mark!

Please contact us within 30 days (by August 22, 2014) at:

admin@apconnections.net

-or-

303-997-1300

to claim your prize!


Best Of The Blog

QoS over the Internet – Is it Possible? Five Must-Know Facts

By Art Reisman – CTO – APconnections

I had an inquiry from a potential customer yesterday asking if we could monitor their QoS. I was a bit miffed as to what to tell them. At first, the question struck me as if they’d asked if we can monitor electrons on their power grid. In other words, it was a legitimate question in a sense, but of what use would it be to monitor QoS? I then asked him why he had implemented QoS in the first place. How did he know he needed it…

Photo Of The Month
 IMG_0438
Moose at Rocky Mountain National Park
During Art’s holiday trip to Rocky Mountain National Park, he spotted this moose running through his camp! He was able to snag a pretty good picture of these amazing animals.

NetEqualizer News: March 2014


March 2014

Greetings!

Enjoy another issue of NetEqualizer News! This month, we discuss our summer release and 8.0 Beta progress, as well as announce our FlyAway Contest winner and revisit a classic NetEqualizer whitepaper. As always, feel free to pass this along to others who might be interested in NetEqualizer News.

A message from Art…
Art Reisman, CTO – APconnections

This past month I have had the pleasure of working with some of you installing our 8.0 Beta – Protocol art_canoe_pictureTracking – release on your NetEqualizers. It has been fun seeing protocol tracking in action, and I have been humbled by the positive feedback. Thanks to all of you for working with me on this project. I truly appreciate your willingness to be Beta host sites – thank you!

Speaking of the Beta, you can read more about our plan for protocol tracking below, along with our planned summer release! I am just getting used to the fact that it is almost spring, and here comes summer…

We love it when we hear back from you – so if you have a story you would like to share with us of how we have helped you, let us know. Email me directly at art@apconnections.net. I would love to hear from you!

2014 Real-Time Reporting (RTR) Summer Release

Many of you have noticed and thanked us for our investment over the last year in reporting within the NetEqualizer toolset. In 2014, we have made it a goal to completely replace ntop reports within NetEqualizer with Dynamic RTR.

To do this, we have several key features that we are working on for a summer release:

1) Increase our traffic graphs time frame to display up to 1 week of data.
2) Change the time displayed to show time of day.
3) Enable you to automatically dump data to a separate server for longer periods of analysis.

In addition to these key features, we plan to beef up our Pools reporting, by adding Pool and VLAN traffic graphs. This will enable you to see the upload and download usage over time for your defined Pools and VLANs. We will also graph penalties over time (for a selected IP, Pool, or the network as a whole), so that you can see how often your network traffic is being equalized.

totaltraffic

We plan to convert all remaining “Current Activity” reports into RTR reports, including the NetEqualizer Log. Now you will be able to sort, search, and view the log in a much more usable manner.

Finally, our protocol tracking reports will officially be generally available (G/A) in our summer release. You can read more about this in the article below.

RTR_Protocol_Tracking_One_IP_Pie2

While ntop will remain on the GUI interface through 2014, we expect to remove it in early 2015. So if you have not already starting using RTR, please put it on your list to look at in 2014 or ask us for a demo.

Once our summer release reaches G/A, these features will be free to customers with valid NetEqualizer Software and Support who are running version 7.5. If you are not current with NSS, contact us today at:

sales@apconnections.net

-or-

303-997-1300


Protocol Tracking: Update on 8.0 Beta

In our February Newsletter, we announced our Beta Release of Protocol Tracking reports.

Since then, we have installed the 8.0 Beta at multiple customer sites, and have received positive feedback. We now consider 8.0 to be stable, and it is working well. However, as we do not want to cause “release exhaustion”, we have decided to roll the protocol tracking into our summer release for our official G/A.

We know that it takes some time out of your schedule each time we offer a release, and we are deferring this to minimize disruption for our customers.

However, if you cannot wait until summer for protocol tracking, we are happy to offer the 8.0 code to anyone current on NSS running version 7.5+. Just email or call support to request 8.0.

sales@apconnections.net

-or-

303-997-1300


Comparison Paper: A Classic Revisited

If it has been some time since you have read our classic white paper, Equalizing Compared to Application Shaping, you are in for a treat!

We have just updated and revised it, to make it more readable and relevant to today’s networks.

This is a must read if you ever get asked, “What makes the NetEqualizer different and better than other devices?” Or, you can pass it along to your boss, colleagues, and others that might want to learn more about behavior-based shaping technology.

Take a look at the new whitepaper here.

And, if you have questions, feel free to contact us at:

sales@apconnections.net

-or-

303-997-1300


And the FlyAway Contest Winner Is…

Every few months, we have a drawing to give away two round-trip domestic airline tickets from Frontier Airlines to one lucky person who’s recently tried out our online NetEqualizer demo.40

The time has come to announce this round’s winner.

And the winner is…

Scott Coughlin at ValueOptions!

Congratulations, Scott!

Please contact us within 30 days (by April 18, 2014) at:

admin@apconnections.net

-or-

303-997-1300

to claim your prize!


Best Of The Blog

Federal Judge Orders Internet Name be Changed to CDSFBB (Content Delivery Service For Big Business)

By Art Reisman – CTO – APconnections

Okay, so I fabricated that headline, it’s not true, but I hope it goes viral and sends a message that our public Internet is being threatened by business interests and activist judges.

I’ll concede our government does serve us well in some cases;  they have produced some things that could not be done without their oversight, for example:

1) The highway system

2) The FAA does a pretty good job keeping us safe

3) The Internet. At least up until some derelict court ruling that will allow ISPs to give preferential treatment to content providers for a payment (bribe), whatever you want to call it.

The ramifications of this ruling may bring an end to the Internet as we know it…

Photo Of The Month

Tom’s Thumb
Because we live near the Rocky Mountains in Colorado, hiking is in our blood. Given our natural interest in the activity, it’s also fun to hike in other parts of the country and the world. This picture was taken at the summit of Tom’s Thumb in the McDowell Sonoran Preserve near Phoenix, Arizona. Though not nearly as high as Colorado peaks, the trail was arduous and offered a great view at the top.

NetEqualizer News: December 2013


December 2013

Greetings!

Enjoy another issue of NetEqualizer News! This month, we discuss new features planned for 2014, announce our FlyAway Contest winner, give you a heads-up on some options for your old NE2000 devices, and highlight NetGladiator enhancements. As always, feel free to pass this along to others who might be interested in NetEqualizer News.

A message from Art…
Art Reisman, CTO – APconnections

As the year comes to a close, we are wrapping up our 2013 goals and now starting to look ahead to 2014! I am excited about art_canoe_picturewhere I see 2014 taking APconnections and the NetEqualizer and NetGladiator. You will see our continued commitment to investing in our platforms, from our 2014 planned features for NetEqualizer, to our strengthening of the NetGladiator product, and finally our ongoing work to enhance the NCO caching module. Once you read about our plans, I think you will be excited too! We share them in this newsletter, so that you can start mapping out your plan for 2014 as well…

We love it when we hear back from you – so if you have a story you would like to share with us of how we have helped you, let us know. Email me directly at art@apconnections.net. I would love to hear from you!

Planned NEW Features for 2014

The New Year is the perfect time to start thinking about new features for NetEqualizer! It is also a great time for you to start thinking about upgrading your device to the latest software.

2013 saw a lot of changes for NetEqualizer and for 2014 we plan on building on that base even more. In 2014, keep an eye out for some of these exciting new ideas:

1) Expanded caching – We’ve been enhancing our NetEqualizer Caching Option (NCO) for the the last several months and you should expect even more from this add-on feature in 2014.  We are testing out larger SSD drives, assessing whether Netflix can be cached, and looking for even more caching opportunities.

2) Heuristic-based identification – This is a really cool concept that we are currently developing. It is based on the idea that each user has their own unique “path” once they join the network. Knowing that path can help to identify users. The principles apply to both bandwidth optimization and security. Over the next year we’ll be implementing this idea and seeing what value it could add to both our NetEqualizer and NetGladiator product lines. See the next article, NetGladiator Continues to Grow, for more information.

3) Bigger, better, faster Reporting (RTR) – We have received very positive feedback on our initial RTR rollout, and our enhanced RTR Traffic Reports, which are currently in Beta.

We now feel it is time to expand RTR, with a goal to completely replace our ntop historical reporting by end of 2014.

We spent a lot of time in 2013 improving our user interface, and our commitment to making NetEqualizer easy to use will show in 2014 as well. Expect new features in our Dynamic Real-Time Reporting tool including, but not limited to:
– ntop-like historical data tracking
– Pool and VLAN drill-down reports
– Time of day configuration interface
– Penalty graphs over time
– and more!

These features will be free to customers with valid NetEqualizer Software and Support who are running version 7.0+ (NCO features will require NCO). If you are not current with NSS, contact us today!

sales@apconnections.net

-or-

303-997-1300


NetGladiator Continues to Grow

Our investment in IPS continues!
We are starting to plan some new features for NetGladiator in 2014, including some exciting heuristic-based identification capability. Deep in the world of network authentication lies a hidden signature. The hidden signature of behavior – the websites you visit, the paths you take, the things you pause on. Just like your fingerprints, your signature when you enter a Network is unique. We’ll be implementing this idea of heuristic-based identification throughout the year – let us know what you think!

Also, we have talked to some of you in 2013 regarding your IPS needs. If you are looking for a simple, elegant, and affordable way to protect your web applications, you should think about the NetGladiator. You should also consider taking our Hacking Challenge to see if your web applications are safe and secure!netgladiator_logo Contact us at:

ips@apconnections.net

-or-

303-997-1300

to discuss your security needs.


Our Next Local Linux Talk

Our CTO, Art Reisman, will be speaking at another local linux user group in early January.

The Boulder Linux Users Group will host the event in downtown Boulder, CO on January 9, 2014 at 6pm. Boulder is one of the biggest technology hotbeds outside of Silicon Valley, and we think there will be a lot of interesting discussion and ideas that come out of this meeting.

If you are in the Boulder, CO area at the time, feel free to stop on by!


And the FlyAway Contest Winner is…

Every few months, we have a drawing to give away two round-trip domestic airline tickets from Frontier Airlines to one lucky person who’s recently tried out our online NetEqualizer demo.

The time has come to announce this round’s winner.frontier airlines

And the winner is…

Jeff Gay at Morrisville State College! 

Congratulations, Jeff!

Please contact us within 30 days (by January 17, 2014) at:

admin@apconnections.net

-or-

303-997-1300

to claim your prize!


Some Options for Your NE2000

Earlier this year, we announced that we are discontinuing our NE2000 series, and are moving the NE2000 license levels (20, 50, 100, and 150Mbps) onto the NE3000 platform. This change was made to get ready for our 7.0+ 64-bit releases, and also to take advantage of multi-core processing. We also felt that it was time to consolidate on the NE3000 platform.

We have talked to many of you regarding this change. However, if you have not already talked to us about trading in your NE2000, we offer a generous 50% trade-in credit of your original unit purchase price towards a new unit (1 trade-in credit per unit purchased please).NE2000 options differ depending on when your NE2000 was purchased. Some of the more recent NE2000’s (purchases from August 2011 and later) can run our 7.0+ software, and these customers will be able to get support AFTER 12/31/2014 on these units.  For units purchased prior to August 20011 that cannot run 7.0+, support will be offered through 12/13/2014.

Contact us at:

sales@apconnections.net

-or-

303-997-1300

to discuss your options.


Best Of The Blog

Latest Notes on the Peer to Peer Front and DMCA Notices

By Art Reisman – CTO – APconnections

Just getting back from our tech talk seminar today at Western Michigan University. The topic of DMCA requests came up in our discussions, and here are some of my notes on the subject.

Background: The DMCA, which is the enforcement arm of the motion picture copyright conglomerate, tracks down users with illegal content.

They seem to sometimes shoot first and ask questions later when sending out their notices more specific detail to follow.

Unconfirmed Rumor has it, that one very large University in the State of Michigan just tosses the requests in the garbage and does nothing with them, I have heard of other organizations taking this tact. They basically claim this problem for the DMCA is not the responsibility of the ISP.

I also am aware of a sovereign Caribbean country that also ignores them. I am not advocating this as a solution just an observation…

Photo Of The Month
IMG_6167
Happy Holidays!
Our CTO, Art Reisman, entered this truck in the Louisville, CO Holiday Parade. It was about 5 degrees below zero (Fahrenheit) when it was in the parade. This is the 2nd year that Art has created a “Christmas Truck,” and he uses it to deliver cookies to neighbors as well during the Holiday Season.
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