NetEqualizer News: August 2013


August 2013

Greetings!

Enjoy another issue of NetEqualizer News! This month, we discuss the power of RTR, preview Software Update 7.3 and features for our Fall 2013 Release, remind you about our 10 Year Anniversary Celebration which finishes this month, and highlight our recent charity golf tournament sponsorship. As always, feel free to pass this along to others who might be interested in NetEqualizer News.

A message from Art…
Art Reisman, CTO – APconnections

art_smallEvery now and then I get a chance to get out in the field to talk to customers.  Recently I had a chance to work on an installation in Finland for their high-speed train system. It was great to get out of the office and also to immerse myself in another culture. I get to see firsthand what customers are looking for from us, and how they use our products to solve their problems.

Let me know if you use our products in a creative or unique way, or if you have a network issue you would like solved! I like to hear about your most challenging problems.

We love it when we hear back from you – so if you have a story you would like to share with us of how we have helped you, let us know. Email me directly at art@apconnections.net. I would love to hear from you!

The Power of the Real-Time Reporting Tool

Over the last month we’ve been refining our Real-Time Reporting (RTR) tool that is included in all installations running Software Update 7.0+. The RTR tool analyzes and reports on current traffic in real time surrounding two major features:

* Pools
* Active Connections

top10

The reporting associated with each of these features is much improved and more interactive than that of the standard View Active Connections report. Here are just some of the things you can do:

* View a dashboard of all your active pools and how much usage they are currently experiencing.
* Filter your Active Connections table by IP.
* Look up the country code associated with an IP address.
* See a total of bandwidth usage for a particular IP address for both up and down connections.
* Sort your Active Connections table by any column.
* See a top 10 offenders list which shows the IP addresses currently using the most bandwidth.
* Display the current status of all penalized connections. Use this interface to filter penalties based on IP and see whether a connection is being penalized.
* And more!

To access RTR on your NetEqualizer, go to the dashboard and click the “Dynamic RTR” icon at the top.

dynamicrtr

We are always brainstorming and adding features to RTR. If you have ideas on how RTR could be improved, please email us!

RTR is free to customers with valid NetEqualizer Software and Support who have systems capable of running 7.0+. If you are not current with NSS or have questions about your current unit, contact us today!

sales@apconnections.net
-or-
toll-free U.S. (800-918-2763),
worldwide (303) 997-1300 x. 103


10 Year Anniversary Celebration Still Going Strong!APconnections 10 Year Celebration

This is the last month of our 10 Year Anniversary Celebration and, as part of it, we will be donating $25 to one of four charities of the buyer’s choice for each unit sold from now until August 31, 2013. Address your bandwidth issues while helping a great cause! Contact us today!

sales@apconnections.net


Customers in the News: APconnections Sponsors Golf Tournament145x145-green

Last month, APconnections was honored to sponsor a hole at the Illinois Wesleyan 19th Annual Wellness Golf Outing. Proceeds were donated to an Illinois Wesleyan educational campaign called Transforming Lives.

We love it when we can support our customers’ charitable initiatives. Illinois Wesleyan has been a NetEqualizer customer since 2008!

Here is a picture of our hole:

neteqgolf


Software Update 7.3 Released

We recently released Software Update 7.3c.  We recommend that you take this upgrade if either of the following apply to you:

* If you are running 7.0+ with sustained loads of >=250Mbps.  We have fixed a has table issue that appeared at high volumes under intense sustained loads.
* If you are using our RTR on 7.1 and would like to use the Chrome or Safari browse, we have now fixed the issue that was causing these browsers not to work well with RTR.  We have also sped up the Active Connections and Top 10 reports.

Software Update 7.3c is free to customers with valid NetEqualizer Software and Support. If you are not current with NSS, contact us today!

sales@apconnections.net
-or-
toll-free U.S. (800-918-2763),
worldwide (303) 997-1300 x. 103


Fall 2013 Release Planning

Our fall release planning continues! We anticipate a release for the late October/early November time frame. Look for further enhancements to our Real-Time Reporting (RTR), including a new VLAN report, additional Pools reporting, more information on penalties, and expanded caching ability for more types of files and video.

We also plan GUI updates to the following:

* Show all rules for an IP – be able to look up all associated rules for a given IP or subnet.
* Choose units for dashboard display – multiple options for bandwidth units beyond bytes/sec.
* See the top 10 offenders – this is already a feature in our Real-Time Reporting tool, but it will soon be available to all.
* Priority by whois – Give priority to connections based on a whois lookup of their IP.
* And more!

We are finalized content in the next several weeks. If you have an idea for us on what you would like to see, email sales@apconnections.net with your idea.

These features will be free to customers with valid NetEqualizer Software and Support. If you are not current with NSS, contact us today!

sales@apconnections.net
-or-
toll-free U.S. (800-918-2763),
worldwide (303) 997-1300 x. 103


Best Of The Blog

Is a Balloon Based Internet Service a Threat to Traditional Cable and DSL?

By Art Reisman – CTO – APconnections

I recently read an article regarding Google’s foray into balloon based Internet services.

This intriguing idea sparked a discussion with some of the engineers at a major satellite internet provider on the same subject. They, as well as myself, were somewhat skeptical at the feasibility of this balloon idea. Could we be wrong? Obviously, there are some unconventional obstacles with bouncing Internet signals off balloons, but what if those obstacles could be economically overcome?

First lets look at the practicalities of using balloons to beam Internet signals from ground based stations to consumers.

Advantages over satellite service

Latency

Satellite Internet, the kind used by Wild Blue, usually comes with a minimum of a 1 second delay, sometimes more. The bulk of this signal delay is due to the distance required for a stationary satellite, 22,000 miles…

Photo Of The Month

IMG_1453
Summer Gardens
Gardeners in Colorado rush to grow all they can while the sun is shining and the snow is hibernating. Frequent afternoon rain showers help make the crops abundant. The only thing to fret is golf-ball-sized hail which can destroy your hard work. This is one of our staff member’s cat, Merlot, hanging out in the garden.

NetEqualizer News: June 2013


June 2013

Greetings!

Enjoy another issue of NetEqualizer News! This month, we preview our new Dynamic Real-Time Reporting Tool, announce our quarterly FlyAway Contest winner, celebrate our 10th Anniversary, and discuss our upcoming Technical Seminar! As always, feel free to pass this along to others who might be interested in NetEqualizer News.

A message from Art…
Art Reisman, CTO – APconnections

Ten years ago this summer I was feverishly developing the original DPI version of the NetEqualizer, and gettingNetEQ_story_icon ready to release it to customers. It is both humbling and gratifying to be a part of growing my big idea into the company that we are today. If you want to see into the mind of an entrepreneur during start up, you can read all about my journey and how the technology was developed in “The Story of NetEqualizer”, available as a PDF or eBook.

We love it when we hear back from you – so if you have a story you would like to share with us of how we have helped you, let us know. Email me directly at art@apconnections.net. I would love to hear from you!

Software Update 7.1: Dynamic Real-Time Reporting is Here!

We are excited to announce that our built-in version of the Dynamic Real-Time Reporting (RTR) tool is ready for release to all customers on Software Update 7.0+!

One of the things that differentiates the NetEqualizer from other monitoring and shaping tools is that we have the actual data for every user accurately updated by the second.

The reporting tools on most other devices tend to slog along and show you aggregate usage of 5 minute averages. Even the charge back mechanisms that ISPs use to figure out if you are over your allotted bandwidth do 95th percentile sampling – meaning they estimate your usage from sporadic sampling.

One thing we have not been good at, until now, is making this wealth of real data available to the end user in a nice organized usable presentation.

As of this week that is going to change.

In our 7.1 Software Update we have upgraded to a more robust Apache Web server shipping with every system. This has allowed us to take some of real time data and offer the administrator some nicer tools. For example, you can:

– View active connections running through your NetEqualizer and search or sort them however you like.
– Figure out the country associated with a specific IP address.
– View the top 10 flows running through your network – those that are using the most bandwidth.

top10

– View the state of all currently penalized flows. See which flows are newly penalized, which have had their penalties increased, and which have had their penalties decreased.

flows

– View, search and sort all running processes to easily spot problems with your device.

Stay tuned to NetEqualizer News for updates on new features!

The RTR tool is free to customers with valid NetEqualizer Software and Support who are running version 7.0+. If you are not current with NSS, contact us today!

sales@apconnections.net

-or-

toll-free U.S. (888-287-2492),

worldwide (303) 997-1300 x. 103


Fall Technical Seminar

We are starting to plan for our next Technical Seminar!

This popular seminar brings our CTO, Art Reisman, directly to you. In this half day event, Art explores the NetEqualizer technology in detail, and answers your technical questions. We will also be discussing and answering questions about our NetGladiator security appliance! Lunch will be provided to all attendees.

In this Technical Seminar, you will experience the following:neteq seminar logo with border
  • Deep dive on NetEqualizer bandwidth shaping
  • Learn how NetEqualizer Caching Option works
  • See the new Software Update (7.1)
  • Walk through a NetEqualizer Live Demo
  • Get your technical questions answered
  • Participate in a brainstorming session on future direction of bandwidth control
  • Learn more about the NetGladiator web application security appliance

Please note that this is NOT a marketing presentation – it is run by & created for techies!

Whether you are an existing customer or just starting to think about bandwidth shaping, come learn more about the NetEqualizer technology and share your experiences with other customers.

We are also currently looking for a location to host the seminar sometime around October of this year. If you or your organization is interested, please contact us at:

sales@apconnections.net


And the FlyAway Contest Winner Is…

Every few months, we have a drawing to give  away two round-trip domestic airline tickets from Frontier Airlines to one lucky person who’s recently tried out our online NetEqualizer demo.

The time has come to announce this round’s winner.

And the winner is…40

Terrence Shipclark of Humber College.

Congratulations, Terrence!

Please contact us within 30 days (by July 17, 2013) at:

admin@apconnections.net
-or-
303-997-1300

to claim your prize!


10 Year Anniversary Celebration – All Summer Long!

We are celebrating 10 years in business this summer, thanks to you, our loyal customers! Our first NetEqualizer sale was a CD version, way back on July 13th, 2003. We have come a long way since then. We have rolled out NetEqualizer appliances to offer a consistent, standard, supportable framework to make it easy for you to own and operate your NetEqualizer.APconnections 10 Year Celebration

We have built out our core technology, equalizing behavior-based shaping, and added tons of features along the way – such as our Professional Quota API, CALEA, the NetEqualizer Caching Option (NCO), NetEqualizer Directory Integration (NDI), and a new GUI – just to name a few.

And we have leaped into the web application security world, introducing our NetGladiator IPS appliances last year.

Thousands of installations later, NetEqualizers are deployed across six (6) continents in small and large businesses, universities, schools, libraries, and internet providers.

So, as part of our 10 Year Celebration, we will be donating $25 to one of four charities of the buyer’s choice for each unit sold from now until August 31, 2013. The charities are:

1) United States Fund for UNICEF

(http://www.unicefusa.org)

2) Habitat for Humanity

(http://www.habitat.org)

3) Doctors Without Borders

(http://www.doctorswithoutborders.org)

4) Global Hunger Project

(http://www.thp.org)

Contact us today at:

sales@apconnections.net

-or-

toll-free U.S. (800-918-2763),

worldwide (303) 997-1300 x. 103


Best Of The Blog

CALEA: A Look Back and Forward

By Art Reisman – CTO – APconnections

It has been 4 years since the most recent round of CALEA laws took effect. At the time, our phones rang off the hook for several days with calls from various small ISPs worrying that they were going to be shut down if they did not invest in a large expensive CALEA compliant device.

Implementation of the law was open to interpretation.

Confusion over what CALEA was, stemmed from the fact that the CALEA laws themselves do not contain a technical specification. In essence, they are just laws. Suppose the Harvard Law school became the front end design team for all projects in Harvard’s engineering school. Lawyers write laws,  not engineering specifications. And so it was with CALEA, congress wrote a well intended law, but the implementation and enforcement part had to be interpreted. The FBI took the lead and wrote an extremely detailed specification as to what they wanted. The specification covered every scenario possible and thus the scope was costly to implement. Vendors willingly took the complex FBI specification to heart as part of the actual law, and built out high dollar CALEA certified devices. As vendors will do, their sales teams ran with it as gospel and spread fear in order to sell expensive equipment with large margins. Fortunately calmness prevailed at some point, and the FBI consultants worked with us and some of the smaller ISPs on a reasonable scaled down version of their CALEA requirements.

Ironically, even the current law has now become problematic for the FBI and they are requesting additional requirements.

The complexity of implementing the new CALEA laws are a reflection of the way we communicate with the Internet.

Prior to the Internet, the wire tap precedent for old phone systems was much simpler to implement. And, I suspect this simplicity played a role in the surprise confusion implementing an updated law. Historically a wire tap was just a matter of arriving at the central office with a search warrant and a tapping device, a wire splice, then listening in on a customer phone call. The transition of the law to implementation was fairly obvious…

Photo Of The Month

photo(12)
World Series of Poker – Las Vegas, Nevada
Each summer, thousands of poker players from all over the world descend on the desert oasis of Las Vegas, Nevada for the World Series of Poker. The WSOP consists of over 50 bracelet events and culminates in a Main Event that annually turns out to be the biggest tournament of the year. This picture was taken recently by a staff member who is staying in Vegas for
the summer and participating in some of the events.