NetEqualizer News: April 2014

April 2014


Enjoy another issue of NetEqualizer News! This month, we preview our summer release (8.1), ask for your help in selecting a technical seminar location, discuss our popular leasing program, and show off our brief guides for how we can help in the education space (both K-12 and Higher Education). As always, feel free to pass this along to others who might be interested in NetEqualizer News.

A message from Steve…
Steve Wagor, Co-Founder – APconnections

Colorado offers some great sights, and I prefer to see them riding a Harley. Riding here and trying to push the first day and last day of what we call the “riding season” further apart can be IMG_0069challenging. Last weekend’s ride started in the 40’s and then when it headed into the mountains, the temperature dropped into the 30’s. This required going through a small snow storm for 15 miles or so, and then rain the last 7 miles. But, you don’t ride a motorcycle unless you are willing to put up with a little of what Mother Nature can dump on you!

With the temperatures rising in Colorado (giving me more opportunities to ride), things are also heating up at APconnections. We have some exciting things planned for NetEqualizer this summer and beyond. Stay tuned to the newsletter in the coming months for more details.

We love it when we hear back from you – so if you have a story you would like to share with us of how we have helped you, let us know. Email me directly at I would love to hear from you!

Our Summer Release (8.1) is Heating Up!

The response to Dynamic Real-Time Reporting (RTR) has been very positive, so we are spending resources this spring extending and enhancing its capabilities. We are excited to announce several key enhancements to RTR.

First, we are ready to support your need for long-term data storage. To do this, we are implementing an easy-to-use data export process. You will be able to export reporting history to your reports data warehouse.  This will enable you to slice and dice months or years worth of data on an external server.

Second, we are expanding our ability to track and graph bandwidth use for your IP addresses. In addition to being able to track and graph by IP and your entire network, as you can today in 7.5, we are adding tracking and graphing by subnet, Pools, and VLANs. This addition will give you even more visibility to your traffic, with the added context and meaning specific to your network environment. Behind the scenes, we are enhancing our storage architecture to enable us to quickly drill-up and down all levels of IP data.


The way we track penalties will be enhanced as well. You’ll be able to see in graphical format how a particular IP has been penalized over time.

This is all in an effort to replicate the most heavily used features of ntop into our own tool with the goal of replacing ntop with RTR by 2015.

Once our 8.1 reaches G/A (we are anticipating July/August 2014), these features will be free to customers with valid NetEqualizer Software and Support who are running version 7.5. If you are not current with NSS, contact us today at:



Wanted: Summer 2014 Technical Seminar Location

We are looking for a host for our next Technical Seminar!

Our popular technical seminar brings our CTO, Art Reisman, directly to you. Art will explore the NetEqualizer technology in detail and can answer all of your technical questions. Art is a futurist and successful entrepreneur, and can delve into diverse topics such as business ownership and technology direction, along with bandwidth shaping and caching.

This is also a great opportunity to meet other NetEqualizer customers in your area. This half-day session is held as a casual, user-group format. This is not a marketing presentation; it was created by techies, for techies!

You would be a great candidate to host the Summer Technical Seminar if…neteq seminar logo with border

  • You would like to spend half a day with Art Reisman, our CTO.
  • You have a NetEqualizer that Art can log into during the seminar to review your setup.
  • You have a room to fit up to 20 attendees.
  • You can help to coordinate logistics (room, directions, etc.).

Possible locations are not limited to the United States and anyone across the world willing to have this half day event should not hesitate to contact us:logo-270x231

sandy@apconnections.netWashington University in St Louis


303-997-1300 x104gordon_college

Previous locations for the technical seminar include:
Washington University – St. Louis
Western Michigan
Gordon College
and more!

Think You Cannot Afford a NetEqualizer? Consider a Lease!

Last summer, we announced our new NetEqualizer Leasing Program, and since then, we have seen a great adoption rate. This program works best for those customers who need to align monthly expenditures with a monthly revenue steam – models commonly used by Business Centers and Internet Service Providers (for example). If you are a business owner in either of these verticals (or any other industry that could benefit), you should check out our Leasing Program to see if it meets your needs!

Please note that the NetEqualizer Leasing Program is currently only available to customers in the United States and Canada.

If you have questions about this program, contact us at:



NetEqualizer in a Nutshell: Summary Guides for Educationunnamed

If you are a K-12 School, College, or University considering a NetEqualizer, you may want to review our updated guides:

K-12 Schools Guide
College & University Guide

These summary guides (3-4 pages) are focused on issues specific to schools and colleges, and explain how the NetEqualizer is used by our customers to address these common issues. This is a quick way to learn about how the NetEqualizer might apply to your environment.

If you are a current customer, these guides are a great read to optimize your NetEqualizer configuration. Take a look to see if there are features that you might not be using and want to take advantage of in your NetEqualizer installation. We would be happy to help you with your configuration. If you are current on NSS, contact:

to get help optimizing your NetEqualizer.

Best Of The Blog

An Entrepreneur’s Guide to the Headwinds of Change

By Art Reisman – CTO – APconnections

For anybody who has ever done something innovative, you’ll find most technology advances require some sort of change in behavior on the part of the target customer (consumer or business). The larger the organization, the less likely they are to embrace that change, and many times they are downright hostile toward change.

I attended an entrepreneur group last month where a company is going to market with a smart Window that changes reflectivity with outside temperature. The demand and value for this product clearly distinguish it as cost-savings winner, and yet, because of entrenched ideas about smart windows, it has been a 12-year battle of sacrifice and pain for founder Wil McCarthy to get his product to market…

Photo Of The Month


Cal Poly – San Luis Obispo
Nestled in the hills behind Cal Poly – San Luis Obispo, is a sculpture garden to rival any modern art museum in the world. It actually appears to be more of a sculpture graveyard, filled with architecture student projects erected over the years that have been abandoned. Nevertheless, it’s a mysterious location worth visiting if you are ever in the area.

NetEqualizer News: November 2013

November 2013


Enjoy another issue of NetEqualizer News! This month, we discuss takeaways from our recent Technical Seminar, update you on our 7.4 RTR Beta progress, and highlight recent enhancements to our NetEqualizer Caching Option. As always, feel free to pass this along to others who might be interested in NetEqualizer News.

A message from Art…
Art Reisman, CTO – APconnections

As we move into the end of 2013, we start once again to sum up the year and think about all we are thankful for. We would like to take this opportunity to THANK YOU all for being a part of our success! We truly enjoy working with each and every one of you, and appreciate your business!thank_you

As most of you know, 2013 was a big year for us – our 10th Anniversary. Looking back, it has gone so fast! Looking forward, we see a bright future with even more opportunity on a global scale. Speaking of global, we had a staff member this month travel to Malaysia to conduct two 1-day training sessions – a national university there, IIUM, has many campuses throughout Malaysia where they employ NetEqualizers. If you are interested in learning more about our training offerings, contact us anytime!

We love it when we hear back from you – so if you have a story you would like to share with us of how we have helped you, let us know. Email me directly at I would love to hear from you!

2013 Fall Technical Seminar Update

We recently held a half day seminar at Western Michigan University in Kalamazoo, Michigan. We would like to thank our host, Fawn Callen, for helping us get this event together, and for offering such as great space for the seminar!
This was a great opportunity for folks to meet with Art in person, pick his brain on all things related to equalizing and caching, and also to share ideas with us on future features.

Here are some of the features that we walked away thinking about:

1) Historical penalty tracking over time – this would be graphical and would help you see an historical trend on how tight your bandwidth is.

2) Enhance the masking feature to allow for more subnets so that organizations can take advantage of ISP-offered bandwidth allotments for traffic such as video.

3) Heuristic-based identification of users based on usage patterns – track individuals not based on IP, necessarily, but based on how they use the Internet, what sites they visit, etc.

Let us know if these are important to you!
neteq seminar logo with border
Contact us at:

Update on 7.4 RTR Beta

We have a great group of customers trying out our 7.4 RTR Beta Software Release – and the results have been very positive!

We are working on making the data logging and graphing more efficient for large networks as well as some other small changes that will help make RTR and NetEqualizer in general even better and more useful!


We’ll be thoroughly testing our enhancements the rest of November and December and all of those will be incorporated into our official 7.5 Software Release on January 1st.

This Release will be free to customers with valid NetEqualizer Software and Support who are running 7.0+. If you are not current with NSS, contact us today!

NetEqualizer Caching Enhancements

As we have discussed in previous issues of NetEqualizer News, we’ve been working hard with the folks at Squid to create a more robust custom caching solution for NetEqualizer.

Our enhancements include:

1) An updated caching solution that includes fixes and the latest features from Squid. This is beyond what open source has, and has been greatly improved with help from our Squid development consultant.

2) We are in the process of debating whether or not to include Netflix in future implementations of our caching. In relation to the NetEqualizer, the cost for doing this could be a bit high. However, there is good news. Providers are starting to offer Netflix traffic at a greatly reduced rate to their clients. We’ve already built in features that will help these clients take advantage of this offering. You can read more about caching in the cloud and Netflix traffic in the Best Of The Blog section of this newsletter.

For more information on the NetEqualizer Caching Option, read our white paper!

Best Of The Blog

Caching in the Cloud is Here

By Art Reisman – CTO – APconnections

I just got a note from a customer, a University, that their ISP is offering them 200 megabit internet at fixed price. The kicker is, they can also have access to a 1 gigabit feed specifically for YouTube at no extra cost. The only explanation for this is that their upstream ISP has an extensive in-network YouTube cache. I am just kicking myself for not seeing this coming!

I was well-aware that many of the larger ISPs cached NetFlix and YouTube on a large scale, but this is the first I have heard of a bandwidth provider offering a special reduced rate for YouTube to a customer downstream. I am just mad at myself for not predicting this type of offer and hearing about it from a third party.

As for the NetEqualizer, we have already made adjustments in our licensing for this differential traffic to come through at no extra charge beyond your regular license level, in this case 200 megabits. So if for example, you have a 350 megabit license, but have access to a 1Gbps YouTube feed, you will pay for a 350 megabit license, not 1Gbps. We will not charge you for the overage while accessing YouTube…

Photo Of The Month
Petronas Towers – Kuala Lumpur, Malaysia
As we mentioned in the Newsletter opener, a staff member of ours recently journeyed to Malaysia to conduct training sessions for NetEqualizer in two locations – Kuala Lumpur and Kuantan. The experience was a memorable one – Malaysia is a beautiful country with fantastic food, culture, and people. The 1,483 foot Petronas Towers are a testament to their success.

NetEqualizer News: October 2013

October 2013


Enjoy another issue of NetEqualizer News! This month, we preview our new RTR features (now available in Beta), reveal the location of our next Technical Seminar, discuss enhancements to our caching option, and remind you to get your web applications secured. As always, feel free to pass this along to others who might be interested in NetEqualizer News.

A message from Art…
Art Reisman, CTO – APconnections

art_smallFall is officially here in Boulder, Colorado. In fact, we had our first hard frost (the overnight low was 29 degrees Fahrenheit) on October 4th, pretty much right on schedule, as our fifty year average is October 6th. As we told you in our last newsletter, we have been planning for a late October harvest for our next release. We are right on track to release Software Update 7.5 in late October and have a Beta version of the new features available NOW. If you would like to get a sneak peek at the new features, learn more below about how to get involved in our 7.4 RTR Beta Test.

We love it when we hear back from you – so if you have a story you would like to share with us of how we have helped you, let us know. Email me directly at I would love to hear from you!

2013 Fall Technical Seminar
neteq seminar logo with border

We are happy to announce the date and time of our 2013 Fall Technical Seminar! Please join our CTO, Art Reisman, at our host site, Western Michigan University, on Tuesday, November 12th, 2013 for a half-day seminar in Kalamazoo, Michigan.

To learn more or register for this FREE technical seminar, sign up here.logo-270x231

Last month we asked for folks to let us know if they would be interested in hosting our next Technical Seminar. We had several people step forward (thank you all!), and from that group, have decided to hold our 2013 Fall Technical Seminar in Michigan.

We think Michigan will be a great place to visit in the fall, are are excited to see the NetEqualizer in action at Western Michigan, a longtime customer who has been using NetEqualizers since early 2008.

If you have any questions regarding the Technical Seminar, contact us at:

We hope to see you there!

NetEqualizer Caching Investment

We have recently partnered with some of the Squid core development team to harden and make our caching the best it can be!

Recent testing with enhancements are showing even better hit ratios for YouTube and other media, resulting in a better caching system for our customers.

The NetEqualizer Caching Option (NCO) is available as an add-on to NetEqualizer systems at additional cost. Caching helps supplement the power of Equalizing by storing high-bandwidth streams locally for internal users.For more information on NCO, click here.If you are interested in adding caching to your system, contact us at:

Planning for 2014: Do You Need to Secure Your Web Applications?

As we near the end of 2013, many of you may be putting together your 2014 plans.netgladiator_logo If web application security is on your “must have” list for 2014, you might want to take a look at our sister product, the NetGladiator.

We used NetEqualizer’s guiding principles when we developed the NetGladiator: keep it affordable (starting at $3,500 USD), make sure it is easy to set up and maintain, and implement security rules that provide value and make sense without the overkill of most products.

If you would like to learn more, visit our website, take a look at our white paper, or contact us at:

Not sure if you should be thinking about web application security? Take our hacking challenge to see if your web apps are at risk!

RTR Release and Beta Testing!

We are very excited to announce the release of our new Real-Time Reporting (RTR) tool features!

Here are all the cool new reports/features that you will see in Software Update 7.4 (as well as our Beta version):

The first major enhancement you will see is the ability to look at graphs of all traffic going through the NetEqualizer.

This graph will show you your equalizing ratio and when traffic peaked above that threshold as well as minimum and maximum outputs in the given time frame. This will really help you see how often and when traffic is being Equalized from an historical perspective.


The other new features revolve around being able to run reports on each IP in your Active Connections table.

Instead of a static table, you will now see links associated with each IP address.

Click the desired IP address to bring up the reporting interface.


From here, you can do a number of tasks:

1) Look at historical graphs of traffic to and from the given IP address.


2) Look up the country associated with the IP address.
3) Do an NS Lookup of the IP address to see what name server it is associated with.
4) Show all rules for an IP – this interface shows you what rules currently affect the given IP (hard limits, pools, connection limits, etc.).


We are currently in Beta on new RTR Features (7.4 Release with RTR Beta), and would like several more customer participants. If you are interested, please email us at:

so we can see if you are a good fit for the Beta version. We plan to release the new RTR functionality to all customers as Software Update 7.5 in late October.

If you are interested in participating, you need to be current on NSS, and either be on the 7.4 release currently or be willing to upgrade to it. Once on 7.4, we will give you a hot fix to install the new RTR capabilities.

For more information on Software Update 7.4 and our Beta release, click here.

Best Of The Blog

Using OpenDNS on Your Wireless Network to Prevent DMCA Infringements

By Sam Beskur – CTO – Global Gossip

Editor’s Note: APconnections and Global Gossip have partnered to offer a joint hotel service solution, HMSIO. Read our HMSIO service offering datasheet to learn more.

Traffic Filtering with OpenDNS

AUP (Acceptable Use Policy) violations which include DMCA infringements on illegal downloads (P2P, Usenet or otherwise) have been hugely troublesome in many locations where we provide public access WiFi. Nearly all major carriers here in the US now have some form of notification system to alert customers when violation occur and the once that don’t send notifications are silently tracking this behavior…

Photo Of The Month

“It’s fun to stay at the Y.M.C.A.” (what’s this?)
At APconnections, we like to maintain a good work-life balance – and that includes having fun at the office. While our CTO, Art Reisman, was off running at the gym, we played this little Halloween “trick” on him.

NetEqualizer News: November 2012

November 2012


Enjoy another issue of NetEqualizer News! This month, we talk about the release of our new User Guide that accompanies the 6.0 Software Update, discuss lessons learned from our recent Technical Seminar at Washington University – St. Louis, and reiterate our big savings on shipping deal for international customers. As always, feel free to pass this along to others who might be interested in NetEqualizer News.

A message from Art…
Art Reisman, CTO – APconnections

In the United States, we celebrate Thanksgiving on the fourth Tuesday of November. At this time of year, we celebrate by having a huge meal with friends and family, which I try to reduce the impact of by running a 5k in the morning. We also pause to count our blessings and give thanks for all that we have. So, it is only appropriate to take a moment to THANK YOU, our loyal customers! I am grateful for your business, and hope to continue to earn it each and every day!

We love it when we hear back from you – so if you have a story you would like to share with us of how we have helped you, let us know. Email me directly at I would love to hear from you!

New User Guide Now Available

We have completed the User Guide for the 6.0 Software Update, so the update is now officially GA!

Contact us today if you have not yet upgraded! The process is quick and easy, and you’ll love our new GUI and feature offerings.

Once you upgrade, check out the 6.0 User Guide to learn more about our newer additions, including:

Smart Connection Limits: Utilize a fairer model for limiting connections to clamp down on P2P.

Professional User Quota API: A GUI interface to help configure user quotas.

Email Notifications: Have alerts sent to an email account of your choice.

The new GUI is also now compatible with all common browsers, including Internet Explorer 9.0+.

As always, the 6.0 Software Update will be available at no charge to customers with valid NetEqualizer Software Subscriptions (NSS).

For more information on the NetEqualizer or the upcoming release, visit our blog or contact us at:


toll-free U.S. (888-287-2492),

worldwide (303) 997-1300 x. 103.

BIG Savings on Shipping

Our Halloween shipping deal is still on!

As part of the celebration, we want to offer a shipping credit for all of our international customers! This means that we will ship anywhere in the world and apply a maximum $275 credit toward shipping costs.

From now until December 1, 2012, take advantage of this great savings opportunity!

For more information on the Halloween shipping promotion, contact us at:

Midwest Technical Seminar – What We Learned: Why NetEqualizer may be the killer application for those stubborn wireless dead spots

We had a great day meeting with customers at our latest Technical Seminar, held recently at the beautiful Washington University campus in St. Louis.

While the primary purpose of these meetings is to impart technical knowledge to customers, we love that we get to learn a lot too. Here are two major takeaways from this seminar:

1) NetEqualizer may be the killer application for those stubborn wireless dead spots: One of our major discussions during the meeting surrounded wireless access points and inevitable dead spots – despite spending countless hours adding and placing AP’s. This is a common problem for situations in which additional users are flooding the network. It turns out that NetEqualizer may be the best way to get rid of the issue. Check out our blog article on improving wireless network quality:

More Ideas on How to Improve Wireless Network Quality

2) Layer 7 shaping is dead: The effectiveness of Layer 7 shaping as a method to arbitrate bandwidth in the future was also discussed. As encrypted traffic over SSL becomes the norm, traditional Layer 7 approaches are becoming more and more useless. In order to remain a viable solution, Layer 7 shaping providers are having customers install decryption modules so that traffic can be analyzed. There are multiple issues with this approach, which we have detailed in this blog article:

Layer 7 Application Shaping Dying with Increased SSL

Thanks to everyone who came out for our seminar, and stay tuned to NetEqualizer News for details about our Technical Seminar!

Best Of The Blog

Wired Bandwidth Prices, and What to Expect in the Future

By Art Reisman – CTO – APconnections

Editor’s note: This article is an opinion piece. Do you have your own ideas about this topic? Email me, or comment on our blog!

Bandwidth prices traditionally have a very regional component, and your experience may vary, but in the US there is a really good chance you can get quite a bit more bandwidth for a much lower price than what it would have cost you a few years ago.

To site one example, we have a customer that contracts Internet services to supply several large residential housing units. Currently, commercial class business Internet service for 50 megabits runs $120 per month, which is the same price they were paying for 10 megabits 3 years ago…

Photo Of The Month

Colors of Fall

During the transition from fall to winter, the trees in Colorado undergo a beautiful transformation. Within a few weeks, they will have gone from summer green, to yellow, orange, and red, before eventually falling off until spring.

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