NetEqualizer News: November 2014

November 2014


Enjoy another issue of NetEqualizer News! This month, we discuss features for our 2015 NetEqualizer Releases, announce a last call for trading in old NE2000’s and Lite units, introduce our NetEqualizer Holiday Giving Campaign, and share a technical tip on how to export data from NetEqualizer’s Dynamic Real-Time Reporting (RTR). As always, feel free to pass this along to others who might be interested in NetEqualizer News.

A message from Art…
Art Reisman, CTO – APconnections

The holiday season is almost underway in the United States. Before I get caught up in thefancy thank-you

whirlwind of activities that seems to happen at this time of year, I’d like to pause and give thanks for all the blessings in my life. As we end our 11th year, I continue to be thankful for all of our loyal customers.

THANK YOU for putting your faith and trust in APconnections, we truly appreciate your business!

APconnections also likes to give back to those in need. You can read all about our NetEqualizer Holiday Giving Campaign below.

2015 NetEqualizer Release Plans

We have started planning out our 2015 releases. We are aiming for two releases in 2015:

8.2 – Extended RTRpenalties

Our first release (8.2) will be in the late spring/early summer timeframe. We continue our commitment to robust real-time reporting (RTR) by adding reports to extend our capabilities. 8.2 – Extended RTR is currently planned to include Penalty Graphs, Bandwidth Use by IP Graphs, a Pools Dashboard, Data Export Menus, and an enhanced Active Connections Table.

8.x – Cloud Reporting

As announced in our October Newsletter, we plan to offer data storage in a cloud environment. Cloud Reporting will give you access to longer periods of data, to help with your troubleshooting, capacity planning, and trend analysis needs. Look for more information in the coming months as we start to architect our solution.

We listen to you, and have taken into account feedback provided by those of you that have upgraded to 8.1 in our release planning. As always, if you have feature requests or suggestions, please contact us!

Once 8.2 reaches GA, these features will be free to customers with valid NetEqualizer Software and Support who are running version 8.1. If you are not current with NSS, or have not upgraded to 8.1, contact us today!



Last Call! Trade in Your Older NE2000 or Lite Unit

As we have announced previously in this Newsletter, we are discontinuing support for older NE2000s (any NE2000 purchased prior to August 2011) and the Lite series as of 12/31/2014.

We are moving our NE2000 and Lite license levels onto the NE3000 platform, which can support running our 64-bit software, and is better positioned for the future (more memory, more processing power, etc.).

If you have not already traded in your older NE2000 or Lite unit, we recommend that you do so at this time. As part of our Lifetime Buyer’s Guarantee, we offer a generous trade-in credit of 50% of the original unit price toward a new unit. While you will still be able to trade-in older NE2000’s and Lite units in the future, this is our Last Call because time is running out on Support (NSS) for these units.

Not sure if your NE2000 is an older unit? Call or email us and we will look it up for you.



NetEqualizer Holiday Giving Campaign

Join APconnections in giving back to worthy causes during this holiday season. For every new NetEqualizer that our customers purchase between now and 12/31/2014, APconnections will donate $25 to one of our selected charities.

It is that simple! Just buy the NetEqualizer that you were planning to get anyway in 2015, and you get to help us to do good for others, through the great work of these deserving charities!

To keep this simple, we have selected several charities, and will split the donation amongst them. Our charities for the NetEqualizer Holiday Giving Campaign are:

1) Toys for Tots: The mission for Toys for Tots is to collect new, unwrapped toys during October, November and December each year, and distribute those toys as Christmas gifts to less fortunate children in the community in which the campaign is conducted.


2) The Hunger Project: The Hunger Project is a global, non-profit, strategic organization committed to the sustainable end of world hunger.


3) Doctors Without Borders: Doctors Without Borders works in nearly 70 countries providing medical aid to those most in need regardless of their race, religion, or political affiliation.


Technical Tip: How to Export Your Data

Did you know there is a hidden feature in Release 8.1? Even though the menu option is not visible, it is possible to export the data in your reporting databases to csv files. You can export data for the previous 24 hours or data for the previous 4 weeks. What you do with it is up to you! Import it into Excel for easy graphing, save it locally for longer-term reporting, export data for a specific time period to analyze bandwidth-related issues, and more!export

Please note that the data is returned with Unix timestamps and is in bytes/second. Data for the 24 hour database is sampled every minute and data for the 4 week database is sampled every hour. To export your data, simply change the parameter “page” in the url to “export-data”. So, your URL would be something like:


If you need assistance with data export and are current on NSS, contact us at:



Please note that General Penalty Data is not available or exportable at this time.

Best Of The Blog

More Lies and Deceit From Your ISP

By Art Reisman – CTO – APconnections

Back in 2007, I wrote an article for PC Magazine about all the shenanigans that ISPs use to throttle bandwidth. The article set a record for online comments for one day, and the editor was happy. I recall, at that time, I felt like a lone wolf trying to point out these practices. Finally some redemption, this morning, the FTC is flexing it’s muscle and is now taking on AT&T for false claims with respect to unlimited data…

Photo Of The Month
Interactive Robotic Santa
One of our staff members’ recently stumbled upon an Internet-controllable robotic Santa in his neighborhood. The Santa is viewable via web cam and can speak text entered into the website. It can also play music and dance. Santa was relatively quiet until recently when the URL went viral and Santa was speaking non-stop! Email us for a link to check out the Santacam – but beware that Santa has a gift for gab and no content filter.

NetEqualizer News: February 2014

February 2014


Enjoy another issue of NetEqualizer News! This month, we preview our new Software Update 8.0 Beta (which includes Protocol Tracking reports), as well as our new Mogicho licensed movie content service for customers with our caching option, and lastly we remind you about our NetEqualizer trade-in policy. As always, feel free to pass this along to others who might be interested in NetEqualizer News.

A message from Art…
Art Reisman, CTO – APconnections

As we move into February, we have been glued to the TV watching the Olympic games – well, actually glued to “on demand” video replays on our iPads and laptops. We love that there are no commercials and that we can watch whenever we want! If you find yourself doing the same, you will not be surprised that more and more customers mention that video is a huge percentage of their Internet traffic.
We recognize this trend, and are working on this in several areas. This month we talk about our new Protocol Tracking reports, which will help you to make sense of all the video on your network. Also, as I mentioned last month, I am working on partnerships with the movie industry. We call this offering “Mogicho”, and you can read more about it below. 2014 begins, we are excited to see what the year brings. In the United States, the economy is finally improving, at least when measured by job creation, stock market growth, and real estate sales. Hopefully, this trend continues, as we are ready for the Great Recession to be officially over! We hope that you are seeing an improving economy in your part of the world too.

We love it when we hear back from you – so if you have a story you would like to share with us of how we have helped you, let us know. Email me directly at I would love to hear from you!

Software Update 8.0 Beta: Protocol Tracking Reports

We are excited to announce the 8.0 Beta Release for NetEqualizer where we introduce Protocol Tracking reports!

Protocol Tracking reports extend our Dynamic Real-Time Reporting (RTR) – Traffic Reporting capabilities. Through Protocol Tracking, we enable you track various Internet protocols (Hulu, YouTube, Netflix, iTunes, Pandora, etc.) and then view these protocols and bandwidth usage for an IP or your entire network in a pie or bar chart format.


We built our RTR tool last year, and based on the feedback that we received, we have continued our investment in visibility and reporting in 2014. As many of you note that you need to better understand how much video is on your network, and what types of traffic are consuming your bandwidth, we felt that the time was right for Protocol Tracking reports.


When we introduced our NetGladiator IPS in mid-2012, we built it out with a powerful Layer 7 engine. We have now incorporated this engine into our NetEqualizer code base, so that we can offer you a way to report on protocols on your network. We see this as a complementary component that enhances our NetEqualizer shaping features, and we are excited to offer you this additional visibility into your network traffic.

How to Participate in the 8.0 Beta

The 8.0 Beta is subject to availability. If you are interested in the Beta, and meet the following requirements, please contact us to see if this is a good fit for your situation.

Beta requirements:

– must be current on NSS

– must be running NE3000 or NE4000

– must be on Software Update 7.5

– must be available to provide feedback on the 8.0 Beta features

Once 8.0 reaches GA, these features will be free to customers with valid NetEqualizer Software and Support who are running version 7.5. If you are not current with NSS, contact us today at:



Trade In Your Old NetEqualizer!

Many of you may not be aware that we offer a generous trade-in credit when it is time to retire your old NetEqualizer. We will give you 50%* of the original unit price plus 50% of any license upgrades towards a new unit.

We believe that this offer is unmatched in the industry. Why do we do this? Because we believe that bandwidth shaping should be affordable, and as part of that, we help you to protect your original investment.

How to know if you need a new NetEQ?

1) You can no longer run our current software. NE2000’s earlier than August 2011 cannot run 7.0+.

2) Your hardware warranty has long expired and your unit is over five years old. We offer four years of hardware warranty (NHW), which must be purchased each consecutive year from your original purchase. If you are outside of warranty, your unit is probably past its useful life.

3) You want the faster processors and more memory that new hardware can give you. Just like a PC or tablet, the hardware that we offer today is faster and has more memory than older boxes.

4) And the most important reason, because you want one!

And remember, while we will continue to offer license upgrades on our NE2000 series as needed, if you have a NE2000 purchased before August 2011, it will only be supported through 12/31/2014. If you have an older NE2000, please contact us sometime in 2014 to discuss your options.

If you have questions on trade-in units, feel free to contact us at:



* This offer does not apply to POE or Lite units.

Coming Soon: Mogicho
A new movie offering that leverages our NetEqualizer Caching Option (NCO) infrastructure

In addition to our other projects, we are also progressing with our “Mogicho” offer to bring an amazing assortment of licensed movie content into our NCO caching server. We will be finalizing the license with the content providers next month, and we are excited to say it will be a nice value-add to any ISP needing to enhance their offer to their constituents. We think Mogicho will be especially of interest to ISPs with less than a 5Gbps Netflix streams2 (where Netflix currently is not interested in providing Netflix Open Connect (caching engine)).

Where will this be available?

Mogicho is a new distribution channel for unique online movie content, targeted at rural and remote users not served by Major Internet Providers (M-ISPs).

We are initially releasing Mogicho within the United States and Canada. There are millions of consumers in the United States and Canada who are served by second-tier Internet providers. These second-tier providers (2T-ISPs) include small town cable operators, small town phone companies, and independent rural WISPs.

How does Mogicho work?

Mogicho movie content is secured & stored locally on the NetEqualizer at the 2T-ISP NOC. Video is streamed through the 2T-ISP Access Points directly to customers. Video is available at higher speeds than today, as each customer is not competing with all customers for video to come through the M-ISP throttling point.

s3Looking for more announcements this spring on Mogicho, and if you have questions, contact us at:



Best Of The Blog

Guest Article From a WISP Owner in the Trenches

By Rory Conaway – Triad Wireless

Editors Note: A great read if you are thinking of starting a WISP and need a little inspiration. Re-posted with permission from Rory Conaway, Triad Wireless. Rory is president and CEO of Triad Wireless, an engineering and design firm in Phoenix. Triad Wireless specializes in unique RF data and network designs for municipalities, public safety and educational campuses. E-mail comments to

Tales from the Towers – Chapter 50: CRY ‘HAVOC!’, AND LET SLIP THE DOGS OF WAR

Interesting fellow that Shakespeare because not only did he write plays, he also acted in them. And although Tales from the Towers doesn’t hold a candle (pre-electric times, you can groan now) to Mr. William’s contributions to culture, I have a double life too. If you haven’t guessed it yet, writing articles really isn’t my full-time job (my wife is giving me the look that says I should find another hobby), I actually run a WISP, do installs, and handle tech support calls. After 10 years though, and many mistakes and successes, I’ve decided to rethink my network from the ground up as if I was starting tomorrow and share that.

The idea is to help lay out a simplified road map that will bring forth thousands of new WISPs into the market that can start breaking down the digital divide without taxpayer money and creating a new business. Since a thousand bee stings can take out the biggest animal, the more companies that jump into the industry, the better the chances of competing against the incumbents. It’s time to open the floodgates of small business entrepreneurs and begin the war for last mile bandwidth delivery everywhere. And although few outside Star Trek fans will recognize one of Shakespeare’s most famous sayings, they will recognize this modern variation, “Who let the dogs out”! Hopefully it’s the WISP industry…

Photo Of The Month


Storm Chasing Convention
Given the fact that the winter weather has been so severe this year, Art decided to check in with Greg Forbes (The Weather Channel severe weather expert) at a local storm chaser convention. Here he is with him last weekend. Unfortunately, after talking with him, he can’t make any promises about good weather in the spring.
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