NetEqualizer News: October 2014

October 2014


Enjoy another issue of NetEqualizer News! This month, we discuss more details of our upcoming Cloud Reporting offering, highlight two ways to learn more about the NetEqualizer, and preview our new NetEqualizer 8.1 Product Demo Guide. As always, feel free to pass this along to others who might be interested in NetEqualizer News.

A message from Art…
Art Reisman, CTO – APconnections

October in Colorado has been mild to date. This year, I received an early “Halloween treat” – my garden pumpkin plants are still producing baby pumpkins! Normally by this time everything has been killed off by frost – but not this year.art_canoe_picture

We have a Halloween treat for you as well this month. Due to popular demand and very positive feedback, we are continuing to offer our “Tech Refresh” sessions. For those of you looking for a more extensive training, we are also offering On-Site One Day Training Sessions – see below for details on each of these offerings.

We love it when we hear back from you – so let us know what you think of the new RTR! Email me directly at I would love to hear from you!

Here Comes The Cloud!

Have you had a chance to play with our Release 8.1 reporting features yet? There are some nice traffic graphs and other tools to help you find out what has been happening on your network. If you have not already upgraded to 8.1, contact our Support Team at to get current today!


We are now planning for our 8.2 Release. As always, if you have RTR feedback or other feature requests for 8.2, please email your thoughts to

Our 8.2 development focus will be centered on long-term data resolution. Data resolution, or the granularity for which you can drill down on historical data in reporting, is based on three factors:

1. Sample rate
2. Length of time you store data
3. Amount of storage available

As you can imagine, the three factors above are interrelated. In order to increase our storage out to a year or more, there are two options. One would be to install larger disk drives on systems. The second option would be to take advantage of the cloud, where storage is essentially infinite and access to the data is fast.

We are choosing the latter option, for the same reasons the rest of the world is moving away from local data storage. We are planning on having NetEqualizer Cloud Reporting (NCR) ready to go by the summer of 2015, with beta trials this spring.

It will be easy to set up with a few clicks, and will be a cost-effective option for keeping NetEqualizer data long-term. Please note that you must be on Release 8.1+ to take advantage of our NetEqualizer Cloud Reporting (NCR).

If you have questions on the above, please don’t hesitate to contact us:



NetEqualizer 8.1 Product Demo GuideScreenshot at Oct 19 16-57-23

Our Product Demonstration Guide has been updated to highlight the new reporting capabilities available in 8.1.

Click here to get the updated guide, which you can use to review key features and functions of the NetEqualizer.

The Product Demo Guide is a great self-guided introduction to the NetEqualizer. If you have new staff members that could benefit from a quick tutorial, I highly recommend giving them this updated guide!

The Product Demo Guide is also available as part of our Online Demo Site. Register here to go to the NetEqualizer demonstration site and use the updated guide for a self-guided tour.

Schedule a Tech Refresh Call

We mentioned this offer in last month’s newsletter as well, but due to popular demand, we are highlighting this again for those of you who missed it last month!

We want to make sure that you are getting the most out of your NetEqualizer, as we are sure you do too! For customers that have been using the NetEqualizer awhile, sometimes with staffing changes over the years, and our new software releases, your collective NetEqualizer know-how diminishes. We would like to help you quickly get up-to-speed on all the features & functions of the NetEqualizer that are new to you, or you might have forgotten.

For customers current on NetEqualizer Software and Support (NSS), we would be happy to schedule up to a 1 hour NetEqualizer “Tech Refresh” call with you and your team. We will set up a webex session to screen-share with you, and walk through the NetEqualizer technology.

Call or email us to schedule your Tech Refresh today:



Want More? On-Site Technical Training

While a Tech Refresh call is a great way to get current on all things NetEqualizer, some of you have expressed an interest in even more!

So, we are now offering a limited number of On-Site One Day Technical Training Sessions in the U.S. and Canada, subject to availability.

Our one day training is great if you would like an engineer to train your team at your location, working directly on your NetEqualizer(s). We can highlight key configuration options, assess your set-up, and help you to review your environment in detail.

Pricing is $3500 USD for one day, plus travel expenses.

Call or email to check availability for On-Site Technical Training today:



Best Of The Blog

QoS Over The Internet – Five Must-Know Facts

By Art Reisman – CTO – APconnections

Twelve years ago we crossed a chasm with our NetEqualizer technology. We found a new and completely novel way to provide QoS without controlling both ends of the connection. In other words we are still the only solution that I know of that can sit in your enterprise and ensure that an incoming VoIP call over your public facing Internet connection does not get drowned out from an incoming download.

There is no doubt that we do it well because every month I talk to a customer that thanks us for helping solve this problem. If you do get into a water cooler discussion with other IT people on this subject, please send them this link from a blog post where I explain this technology and how it is different, you will be doing them a favor.

Photo Of The Month
Great Horned Owl
The great horned owl is one of the most beautiful birds in the Americas. This particular owl spends his time in Lafayette, CO in a staff member’s backyard. Due to its natural-colored plumage, it can successfully adapt to most environments.

NetEqualizer News: June 2014

June 2014


Enjoy another issue of NetEqualizer News! This month, we preview our exciting Release 8.1 (Enhanced RTR), highlight one of our resellers in South Africa (Cybersmart), and show off our updated Libraries Guide. As always, feel free to pass this along to others who might be interested in NetEqualizer News.

A message from Zack…
Zack Sanders, Network Engineer – APconnections


On Memorial Day (May 26th this year), 50,000 people descend upon Boulder, Colorado to run the BolderBoulder 10K race. Anyone can run the race, and some walk it as well. However, to get your best times (a PR, or “personal record”), I find that I need to develop a training plan and start training about two months before the race. This is always a big commitment for me mentally and physically, but I find it pays off in the end. This year I ran in 53 minutes, beating my goal time by 1 minute.  303809_10100390274244183_885235222_n

As an engineer on our Dynamic Real-Time Reporting tool, I find that I use this same skill to plan & execute my development work. I am happy to say that our Release 8.1 (Enhanced RTR) is on track for a late summer/early fall roll-out. You will see some of the initial screenshots below. We are very excited with how it is turning out.We love it when we hear back from you – so if you have a story you would like to share with us of how we have helped you, let us know. Email me directly at I would love to hear from you!

Sneak Peek at Release 8.1 (Enhanced RTR)

We are very excited to announce Release 8.1 (Enhanced RTR) – coming in late summer/early fall of this year! This release is special because it includes a new version of our popular Dynamic Real-Time Reporting (RTR) tool. The original RTR provided some basic functionality and served as a test to discover what our customers truly needed in a reporting feature. You gave us feedback, and we listened!

The new RTR tool enhances the features and capabilities of the existing RTR in many ways. Here are just a few:

1) New and improved graphing: We’ve added things like timestamps to the graph’s x-axis, a smart down-sampler in order to quickly graph up to 4 weeks of data, and the ability to show both upload and download bandwidth usage on the same graph.

2) Improved menu design with new graphs: We’ve created a new user interface with more intuitive pages and the ability to graph more data. For example, with the new RTR tool, you can graph bandwidth usage for individual IP addresses, subnets, pools, and VLAN’s.

3) Penalty graphs over time: We have a new graph which shows the number of penalties over time – allowing you to correlate bandwidth trends with penalties.

Over the next two months, we’ll be stress and load testing this tool to ensure seamless integration with your network and NetEqualizer. Stay tuned to NetEqualizer News for updates on this release!

Once Release 8.1 reaches GA, these features will be free to customers with valid NetEqualizer Software and Support who are running version 7.5+. If you are not current with NSS, contact us today!



Spotlight: Our South African Reseller, Cybersmart

Deep in the heart of Cape Town, South Africa resides the offices of Cybersmart – a company that supplies bandwidth circuits to cities and towns all over the country, ultimately serving tens of thousands of South African citizens. Some of these customers are wireless Internet service providers in remote regions, where bandwidth is still quite expensive.unnamed

Several years ago, they deployed a NetEqualizer on one of  their regional circuits, and at once became true believers in the elegance of the NetEqualizer philosophy and technology. Not only are they our customer, but they have also become our regional distributor in South Africa and neighboring countries – supporting and reselling equipment to regional ISPs and businesses. So, if you are ever in need of a bandwidth circuit, or a NetEqualizer in their region, please give them a call!

In April 2012, Managing Director Laurie Fialkov of Cybersmart issued a press release about its new uncapped ADSL product, which relied on the NetEqualizer as a backbone of its offering.

Portions of the press release are included here:
…The solution which provides Cybersmart with what it needs is a product called NetEqualizer. We were so impressed that we asked for distribution rights for South Africa, which was granted to us,” said Fialkov.

The way this product works, is it keeps track of the top TCP connections on a network. The NetEqualizer rates the connections based on how long the connection has been alive and how fast it is going. It will then slow the ‘top’ connections down so they are not unfairly using the bandwidth,” explains Fialkov. This solution means that business applications which use encryption are not arbitrarily slowed down (as is the case with many shaping solutions).

Fialkov added that the TCP rules will only be enforced during times when the network load is high. “If we are not under peak load then no connections are equalized at all,” said Fialkov.

Fialkov explained that, to be competitive, all ISPs need to oversell bandwidth to end-users – also known as contending bandwidth. What this means is that a certain number of users need to share the same bandwidth. “We are planning on overselling our uncapped product at 15:1 to 20:1, which we believe is a lot better than the current products in the market,” said Fialkov.

Fialkov then pointed out that automatic shaping via the NetEqualizer has ensured a good experience on uncapped accounts.

Cybersmart continues to use their NetEqualizer today, and has sold units across South Africa since mid-2012, based on their success implementing the NetEqualizer in their own business.

If you are in South Africa, and would like to learn more about the NetEqualizer, contact:

Laurie Fialkov at Cybersmart

NetEqualizer Summary Guide for Libraries

This month we have updated our Libraries Guide. If you are a library and are considering a NetEqualizer, you may want to review our updated guide.unnamed

This short guide is focused on issues specific to Libraries and explains how the NetEqualizer is used by our library customers to address these common issues. This is a quick way to learn about how the NetEqualizer might apply to your environment.

And if you like real-life examples, you may also want to check out our Library Case Study with Washington County Cooperative Library Services. While the write-up is from 2012, the case study is still relevant today.

If you are a current library customer, this guide and case study are a great read to optimize your NetEqualizer configuration.

Take a look to see if there are features that you might not be using and want to take advantage of in your NetEqualizer installation. We would be happy to help you with your configuration.

If you are current on NSS, contact to get help optimizing your NetEqualizer.

Best Of The Blog

Is Your Bandwidth Controller Obsolete Technology?

By Art Reisman – CTO – APconnections

Although not free yet, bandwidth contracts have been dropping in cost faster than a bad stock during a recession. With cheaper bandwidth costs, the question often arises on whether or not an enterprise can do without their trusty bandwidth controller.

Below, we have compiled a list of factors that will determine whether or not bandwidth controllers stick around for a while, or go the route of the analog modem, a relic of when people received their Internet From AOL and dial up…

Photo Of The Month
Las Vegas Trail Running
Mountain trails are usually not the first thing to come to mind when one thinks about Las Vegas. Though the area is primarily known for gambling and world-class restaurants (among other things), the mountains surrounding the city offer an excellent escape from the concrete jungle and lights. This picture was recently taken on the summit of one of the small hills surrounding the Southern Highlands neighborhood south of The Strip. It was unclear why the flag exists on top.
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