NetEqualizer News: October 2014

October 2014


Enjoy another issue of NetEqualizer News! This month, we discuss more details of our upcoming Cloud Reporting offering, highlight two ways to learn more about the NetEqualizer, and preview our new NetEqualizer 8.1 Product Demo Guide. As always, feel free to pass this along to others who might be interested in NetEqualizer News.

A message from Art…
Art Reisman, CTO – APconnections

October in Colorado has been mild to date. This year, I received an early “Halloween treat” – my garden pumpkin plants are still producing baby pumpkins! Normally by this time everything has been killed off by frost – but not this year.art_canoe_picture

We have a Halloween treat for you as well this month. Due to popular demand and very positive feedback, we are continuing to offer our “Tech Refresh” sessions. For those of you looking for a more extensive training, we are also offering On-Site One Day Training Sessions – see below for details on each of these offerings.

We love it when we hear back from you – so let us know what you think of the new RTR! Email me directly at I would love to hear from you!

Here Comes The Cloud!

Have you had a chance to play with our Release 8.1 reporting features yet? There are some nice traffic graphs and other tools to help you find out what has been happening on your network. If you have not already upgraded to 8.1, contact our Support Team at to get current today!


We are now planning for our 8.2 Release. As always, if you have RTR feedback or other feature requests for 8.2, please email your thoughts to

Our 8.2 development focus will be centered on long-term data resolution. Data resolution, or the granularity for which you can drill down on historical data in reporting, is based on three factors:

1. Sample rate
2. Length of time you store data
3. Amount of storage available

As you can imagine, the three factors above are interrelated. In order to increase our storage out to a year or more, there are two options. One would be to install larger disk drives on systems. The second option would be to take advantage of the cloud, where storage is essentially infinite and access to the data is fast.

We are choosing the latter option, for the same reasons the rest of the world is moving away from local data storage. We are planning on having NetEqualizer Cloud Reporting (NCR) ready to go by the summer of 2015, with beta trials this spring.

It will be easy to set up with a few clicks, and will be a cost-effective option for keeping NetEqualizer data long-term. Please note that you must be on Release 8.1+ to take advantage of our NetEqualizer Cloud Reporting (NCR).

If you have questions on the above, please don’t hesitate to contact us:



NetEqualizer 8.1 Product Demo GuideScreenshot at Oct 19 16-57-23

Our Product Demonstration Guide has been updated to highlight the new reporting capabilities available in 8.1.

Click here to get the updated guide, which you can use to review key features and functions of the NetEqualizer.

The Product Demo Guide is a great self-guided introduction to the NetEqualizer. If you have new staff members that could benefit from a quick tutorial, I highly recommend giving them this updated guide!

The Product Demo Guide is also available as part of our Online Demo Site. Register here to go to the NetEqualizer demonstration site and use the updated guide for a self-guided tour.

Schedule a Tech Refresh Call

We mentioned this offer in last month’s newsletter as well, but due to popular demand, we are highlighting this again for those of you who missed it last month!

We want to make sure that you are getting the most out of your NetEqualizer, as we are sure you do too! For customers that have been using the NetEqualizer awhile, sometimes with staffing changes over the years, and our new software releases, your collective NetEqualizer know-how diminishes. We would like to help you quickly get up-to-speed on all the features & functions of the NetEqualizer that are new to you, or you might have forgotten.

For customers current on NetEqualizer Software and Support (NSS), we would be happy to schedule up to a 1 hour NetEqualizer “Tech Refresh” call with you and your team. We will set up a webex session to screen-share with you, and walk through the NetEqualizer technology.

Call or email us to schedule your Tech Refresh today:



Want More? On-Site Technical Training

While a Tech Refresh call is a great way to get current on all things NetEqualizer, some of you have expressed an interest in even more!

So, we are now offering a limited number of On-Site One Day Technical Training Sessions in the U.S. and Canada, subject to availability.

Our one day training is great if you would like an engineer to train your team at your location, working directly on your NetEqualizer(s). We can highlight key configuration options, assess your set-up, and help you to review your environment in detail.

Pricing is $3500 USD for one day, plus travel expenses.

Call or email to check availability for On-Site Technical Training today:



Best Of The Blog

QoS Over The Internet – Five Must-Know Facts

By Art Reisman – CTO – APconnections

Twelve years ago we crossed a chasm with our NetEqualizer technology. We found a new and completely novel way to provide QoS without controlling both ends of the connection. In other words we are still the only solution that I know of that can sit in your enterprise and ensure that an incoming VoIP call over your public facing Internet connection does not get drowned out from an incoming download.

There is no doubt that we do it well because every month I talk to a customer that thanks us for helping solve this problem. If you do get into a water cooler discussion with other IT people on this subject, please send them this link from a blog post where I explain this technology and how it is different, you will be doing them a favor.

Photo Of The Month
Great Horned Owl
The great horned owl is one of the most beautiful birds in the Americas. This particular owl spends his time in Lafayette, CO in a staff member’s backyard. Due to its natural-colored plumage, it can successfully adapt to most environments.
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