How to Speed Up Windows/Apple Updates

August 30, 2016 — netequalizer

I discovered a problem with my download speed while trying to recover my un-responsive iPad.  Apple’s solution required me attach my iPad to my Mac, and then to download a new iOS image from the Internet, through the Mac and onto the IPad.

Speed should have been no problem with my business class, 20 megabit Internet connection from a well-known provider, right?

So I thought.

When I started the iOS download, the little progress timer immediately registered 23 hours to go. Wow, that is long time to wait, and I needed my iPad for a trip the next morning.  I tried a couple of speed tests in parallel, and everything looked normal.  The question remained – where was the bottleneck on this iOS download?  Was it on Apple’s end or a problem with my provider?

Over the years I have learned that iOS  and Windows updates are the bane of many Internet Providers. They are constantly looking at ways to prevent them from gumming up their exchange points.  They will try to identify update traffic, either by using the source IP, or if that does not work, they can actually examine the download data to make a determination. In either case, once they have tagged it as an update, they will choose to slow it down to keep their exchange points clear during peak traffic hours.

To thwart their shaping and get my speed back up near 20 megabits as promised, I simply had to hide my intentions. This can be accomplished using any number of consumer grade VPN applications.

I turned on my  IPvanish, which automatically encrypts the data and original source of my iOS update. Once up and running with my VPN, my IOS update loaded in 23 minutes. A 60 fold speed increase from my previous attempt.

If you would like to read more, here are a couple of other posts about ISP’s throttling data:

There is something rotten in the state of online streaming.

How to get access to blocked Internet Sites.

Good luck!

Posted in Network Speed. 2 Comments »

Bandwidth Shaping Shake Up, Your Packet Shaper May be Obsolete?

July 25, 2016 — netequalizer

If you went to sleep in 2005 and woke up 10 years later you would likely be surprised by some dramatic changes in technology.

  • Smart cars that drive themselves are almost a reality
  • The desktop PC is no longer a consumer product
  • Wind farms  now line the highways of rural America
  • Layer 7 shaping technology is now clinging to life, crashing the financials of a several  companies that bet the house on it.

What happened to layer 7 and Packet Shaping?

In the early 2000’s all the rave in traffic classification was the ability to put different types of bandwidth traffic into labeled buckets and assign a priority to them. Akin to rating your food choices  on a tapas menu ,network administrators  enjoyed an extensive  list of various traffic. Youtube, Citrix,  news feeds, the list was only limited by the price and quality of the bandwidth shaper. The more expensive the traffic shaper , the more choices you had.

Starting in 2005 and continuing to this day,  several forces started to work against the layer 7 paradigm.

  • The price of bulk bandwidth went into a free fall, much faster than the relatively fixed cost of a bandwidth shaper.  The business proposition of buying a bandwidth shaper to conserve bandwidth utilization became much tighter. Some companies that were riding high saw their stock prices collapse.
  • Internet traffic became invisible and impossible to identify with the advent of encryption techniques. A traffic classifier using Layer 7,  cannot see inside HTTPS or a VPN tunnel, and thus it is essentially becomes a big expensive albatross with little value as the rate of encrypted traffic increases.
  • The FCC ruling toward Net Neutrality further put a damper on a portion of the Layer 7 market. For years ISPs had been using Layer 7 technology to give preferential treatment to different types of traffic.
  • Cloud based services are using less complex  architectures. Companies  can consolidate on one simplified central bandwidth shaper, where as before they might have had several on all their various WAN links and Network segments

So where does this leave the bandwidth shaping market?

There is still some demand for layer 7 type shapers, particular in countries like China, where they attempt to control   everything.  However in Europe and in the US , the trend is to more basic controls that do not violate the FCC rule, cost less, and use some form intelligent based fairness rules such as:

  • Quota’s ,  your cell phone data plan.
  • Fairness based heuristics is gaining momentum, lower price point, prevents congestion without violating FCC ruling  (  Equalizing).
  • Basic Rate limits,  your wired ISP 20 megabit plan, often implemented on a basic router and not a specialized shaping device.
  • No Shaping at all,  pipes are so large there is no need to ration bandwidth.

Will Shaping be around in 10 years?

Yes, consumers and businesses will always find ways to use all their bandwidth and more.

Will price points for bandwidth continue to drop ?

I am going to go against the grain here, and say bandwidth prices will flatten out in the near future.  Prices  over the last decade slid for several reasons which are no longer in play.

The biggest driver in price drops was the wide acceptance of wave division muliplexing on carrier lines in the 2005- present time frame. There was already a good bit of fiber in the ground but the WDM innovation caused a huge jump in capacity, with very little additional cost to providers.

The other factor was a major world-wide recession, where businesses where demand was slack.

Lastly there are no new large carriers coming on line. Competition and price wars will ease up as suppliers try to increase profits.

 

 

Posted in Bandwidth Management, Commentary and Editorials, Net Neutrality. 1 Comment »

NetEqualizer is Net Neutral, Packet Shaping is Not

June 15, 2016 — netequalizer

The NetEqualizer has long been considered a net neutral appliance. Given the new net neutrality FCC regulations, upheld yesterday, I thought it would be good time to reiterate how the NetEqualizer shaping techniques  are  compliant with the FCC ruling.

Here is the basic FCC rule that applies to bandwidth shaping and preferential treatment:

The FCC created a separate rule that prohibits broadband providers from slowing down specific applications or services, a practice known as throttling. More to the point, the FCC said providers can’t single out Internet traffic based on who sends it, where it’s going, what the content happens to be or whether that content competes with the provider’s business.

I’ll break this down as it relates to the NetEqualizer.

1. The rule “prohibits broadband providers from slowing down specific applications or services”.

The NetEqualizer makes shaping decisions solely based on instantaneous usage and only when a link is congested. It does not single out a particular application or service for throttling. The NetEqualizer does not classify traffic, instead looking at how the traffic behaves in order to make a shaping decision.  The key to remember here is that the NetEqualizer only shapes when a link is congested, and without it in place, the link would drop packets which would cause a serious outage.

2.  The FCC said “providers can’t single out Internet traffic based on who sends it, where it’s going”.

The NetEqualizer is completely agnostic as to who is sending the traffic and as to where it is going. In fact, any rate limiting that we provide is independent of the traffic on network, and is used solely to partition a shared resource amongst a set of internal users, whether they be buildings, groups, or access points.

I hope we have finally seen an end to application-based shaping (Packet Shaping) on the Internet.  I see this ruling being upheld as the dawning of a new era.

Posted in Net Neutrality. Leave a Comment »

Will Fixed Wireless Ever Stand up To Cable Internet?

April 21, 2016 — netequalizer

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Screen Shot 2016-04-05 at 10.07.59 AM

By Art Reisman
CTO http://www.netequalizer.com

Screen Shot 2016-04-21 at 1.46.41 PM

Last night I had a dream. A dream where  I was free from relying on my Cable operator for my Internet Service.  After all, the latest wireless technology can be used to beam an Internet signal into your house  at  speeds approaching 600 Megabits right?

My sources tell me some wireless operators  are planning to compete head  to head with entrenched cable operators. This new  tactic is a  bold experiment  considering  most legacy WISP operators normally offer service on the outskirts of town; areas  where traditional Cable and DSL  service is spotty or non-existent.  Going at the throat of the entrenched  cable operators in the urban corridor , beaming Internet into homes with service that compete on price and speed  is a bold undertaking.  Is it possible? Let’s look at some of the obstacles and some of the advantages.

In the wireless model, a provider lights up a fixed tower with Internet service and beams a signal from the tower into each home it services.

  • Unlike cable where there is a fixed  physical wire to each home , the wireless operator relies on a line of sight signal from tower to home. The tower can have as many as four transmitters each capable of 600 megabits The kicker is, to turn a profit,  you have to share the  600 megabits  from each transmitter among as many users as possible.  Each user only gets a fraction of the bandwidth.  For example,       to make the business case work you will need perhaps  100 users (homes ) on one transmitter, that breaks down to 6  megabits per customer.
  • Each tower will need a physical connection back to a tier one provider such as Level 3. This will be a cost duplicated at each tower. A cable operator has a more concentrated NOC and requires far fewer links connections to their Tier one connection.
  • Radio Interference is a problem so the tower may not be able to perform consistently at 600 megabits, when there is interference speeds are backed down
  • Cable operators can put 100 megabits or more down each wire direct to the customer home so if you get into a bandwidth speed war on the last mile connection, the wireless is still not competitive.
  • Towers in this speed range must be line of sight to the home, so the towers must be high enough to clear all trees and buildings , this creates logistical problems on putting in one tower for every 200 homes.

On the flip side I  would gladly welcome a solid 6 megabit feed from a local  wireless  provider.

Speed is not everything , as long as it is adequate for basic services, facebook, e-mail etc. Where a wireless operator can excel and win over customers are in the following areas.

  • good clean honest service
  • no back door price hikes
  • local support, and not that impersonal off shore call center service
  • customers tend to appreciate locally owned companies

 

Posted in Wireless Internet. Leave a Comment »

Why Is IT Security FUD So Prevalent

April 12, 2016 — netequalizer

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By Art Reisman

CTO, APconnections
www.netequalizer.com
I just read an article by Rafal Los titled Abandon FUD, Scare Tactics and Marketing Hype.

In summary, he calls out all the vendor sales  presentations with slides citing all the statistics as to why you should be scared.  Here is the excerpt:

I want you to take out the last slide deck you either made, received, or reviewed on the topic of security.  Now open it up and tell me if it fits the following mold:

  • [Slides 1~4] – some slides telling you how horrible the state of information security is, how hackers are hacking everything, and probably at least 1-2 “clippings” of articles in recent media.
  • [Slides 4~7] – some slides telling you how you need to “act now,” “get compliant,” “protect your IP,” “protect your customer data,” or other catch phrases which fall into the category of “well, duh.”
  • [Slides 7~50+] – slides telling you how if you buy this product/service you will be protected from the threat du’jour and rainbows will appear as unicorns sing your praises.

Here’s the thing… did you find the slide deck you’re looking at more or less fits the above pattern? Experience tells me the odds of you nodding in agreement right now is fairly high.

And then he blasts all vendors in general with his disgust.

Ask yourself, if you write slide decks like this one I just described – who does that actually serve?  Are you expecting an executive, security leader, or practitioner to read your slides and suddenly have a “Eureka!” moment in which they realize hackers are out to get them and they should quickly act? 

I can certainly understand his frustration.  His rant reminded me of people complaining about crappy airline service and then continuing to fly that airline because it was cheapest.

Obviously FUD is around because there are still a good number of companies that make FUD driven purchases, just like there are good number of people that fly on airlines with crappy service.  Although it is not likely that you can effect a 180 degree industry turn you can certainly make a start by taking a stand.

If you get the chance try this the next time a Vendor offers you a salivating FUD-driven slide presentation.

Simply don’t talk to the sales team.  Sales teams are a thin veneer on top of a product’s warts. Request a meeting with the Engineering or Test team of a company. This may not be possible, if you are a small IT shop purchasing from Cisco, but remember you are the customer, you pay their salaries, and this should be a reasonable request.

I did this a couple of times when I was the lead architect for an AT&T product line. Yes, I had some clout due to the size of AT&T and the money involved in the decision. Vendors would always be trying to comp me hard with free tickets to sporting events, and yet my only request was this: “I want to visit your facility and talk directly to the engineering test team.”  After days of squirming and alternative venues offered, they granted me my  request. When the day finally came, it was not the impromptu sit down with the engineering team I was hoping for. It felt more like I was visiting North Korea. I had two VP’s escort me into their test facility, probably the first time they had ever set foot in there, and as I tried to ask questions directly with their test team, the VP’s almost peed their pants.  After a while the VP’s settled down, when they realized I was not looking to ruin them, I just wanted the truth about how their product performed.

FUD is much easier to sell than the product.

 

Posted in Commentary and Editorials, Security. Leave a Comment »

Seven Must Know Network Troubleshooting Tips

April 6, 2016 — netequalizer

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By Art Reisman

CTO, APconnections
www.netequalizer.com

To get started you’ll need to get ahold of two key software tools: 1) Ping Tool and 2) a Network Scan Tool, both which I describe in more detail below.  And for advanced analysis (experts only), I will then show you how you can use a bandwidth shaper/sniffer if needed.

Ping Tool

Ping is a great tool to determine what your network responsiveness is (in milliseconds), identified by trying to get a response from a typical website. If you do not already know how to use Ping on your device there are hundreds of references to Ping and how to use it.  Simply google “how to use ping ” on  your favorite device or computer to learn how to use it.

For example, I found these instructions for my MAC; and there are similar instructions for Windows, iPhone, Linux, Android, etc.

  1. Open Network Utility (located inside Applications > Utilities).
  2. Click Ping.
  3. Fill out the “Enter the network that you want to ping” field. You can enter the IP address or a web URL. For example, enter http://www.bbc.co.uk/iplayer to test the ping with that website.
  4. Click Ping.

Network Scan Tool

There are a variety of network SCAN tools/apps available for just about any consumer device or computer.  The decent ones will cost a few dollars, but I have never regretted purchasing one.  I use mine often for very common home and business network issues as I will detail in the tips below. Be sure and use the term “network scan tool” when searching, so you do not get confusing results about unrelated document scanning tools.

Once you get your scan tool installed, test it out by selecting Network Scan. Here is the output from my MAC scan tool.  I will be referencing this output later in the article.

Network Scan Output
Screen Shot 2016-04-05 at 5.33.19 AM

 

Tip #1: Using Ping to see if you are really connected to your Network

I like to open a window on my laptop and keep Ping going all day, it looks like this:

yahoo.com Ping  Output

Screen Shot 2016-04-05 at 8.25.10 AM

Amazingly, seemingly on cue, I lost connectivity to my Internet while I was running the tool for the screen capture above, and no, it was not planned or contrived.  I kicked off my ping by contacting http://www.yahoo.com (type in “ping http://www.yahoo.com”), a public website. And you can see that my round-trip time was around 40 milliseconds before it went dead. Any ping results under 100 milliseconds are normal.

 

Tip #2: How to Deal with Slow Ping Times

In the case above, my Internet Connection just went dead; it came back a minute or so later, and was most likely not related to anything local on my network.

If you start to see missed pings or slow Ping Times above 100 milliseconds, it is most likely due to congestion on your network.  To improve your response times, try turning off other devices/applications and see if that helps.  Even your TV video can suck down a good chunk of bandwidth.

Note: Always test two public websites with a ping before jumping to any conclusions. It is not likely but occasionally a big site like Yahoo will have sporadic response times.

Note: If you have a satellite link, slow and missed pings are normal just a fact-of-life.

 

Tip #3: If you can’t ping a public site, try pinging your local Wireless Router

To ping your local router all you need to find is the IP address of your router. And on almost all networks you can guess it quite easily by looking up the IP address of your computer, and then replacing the last number with a 1.

For example, on my computer I click on my little apple icon, then System Preferences, and then Networking, and I get this screen.  You can see in the Status are it tells me that my IP address is 192.168.1.131.

Finding my IP address output

Screen Shot 2016-04-05 at 10.52.14 AM

The trick to finding your router’s IP address is to replace the last number of any IP address on your network with a 1.  So in my case, I start with my IP address of 192.168.1.131, and I swap the 131 with 1.  I then ping using 192.168.1.1 as my argument, by typing in “ping 192.168.1.1”. A  ping to my router looks like this:

Router Ping  Output

Screen Shot 2016-04-05 at 10.56.30 AM

In the case above I was able to ping my local router and get a response. So what does this tell me?  If I can ping my local wireless router but I can’t ping Yahoo or any other public site, most likely the problem is with my Internet Provider.  To rule out problems with your wireless router or cables, I recommend that you re-boot your wireless router and check the cables coming into it as a next step.

In one case of failure, I actually saw a tree limb on the cable coming from the utility pole to the house. When I called my Internet Provider, I was able to relay this information, which saved a good bit of time in resolving issue.

 

Tip  #4: Look for IP loops

Last week I was getting an error message when I powered up my laptop, saying that some other device had my IP address, and I determined that I was unable to attach to the wireless router. WHAT a strange message!  Fortunately, with my scan tool I can see all the other devices on my network. And although I do not know exactly how I got into this situation, I was quickly able to find the device with the duplicate IP address and powercycle it. This resolved the problem in this case.

 

Tip #5: Look for Rogue Devices

If you never give out the security code to your wireless router, you should not have any unwanted visitors on your network.  To be certain, I again turn to the scan tool.  From my scan output, in the image above (titled “Network Scan Output” near the top of this post), you can see that there are about 15 devices attached to my network. I can account for all of them so for now I have no intruders.

 

Tip #6: Maybe it is just Mischief

There was a time when I left my wireless router wide open as I live in a fairly rural neighborhood and was just being complacent. I was surprised to see that one of my neighbors was on my access point, but which one?

I did some profiling.  Neighbor to my west is a judge with his own network, probably not him.  Across the street, a retired librarian, so probably not her.  That left the Neighbor to my Southwest, kitty corner, a house with all kinds of extended family coming and going, and no network router of their own, at least that I could detect. I had my suspect. And I could also assume they never suspected I was aware of them.

The proper thing to do would have been to block them and lock my wireless router. But since I wanted to have a little fun, I plugged in my bandwidth controller and set their bandwidth down to a fraction of a Megabit.  This had the effect of making their connection painfully dreadfully slow, almost unusable but with a ray of hope.  After a week, he went away and then I completely blocked him (just in case he decided to come back!).

 

Tip #7: Advanced Analysis with a Bandwidth Shaper/Sniffer

If the Ping tool and the Scan tool don’t shed any light on an issue, the next step is to use a more advanced Packet Sniffer. Usually this requires a separate piece of equipment that you insert into your network between your router and network users. I use my NetEqualizer because I have several of them laying around the house.

Often times the problem with your network is some rogue application consuming all of the resources. This can be in the form of consuming total bandwidth, or it could also be seen as overwhelming your wireless router with packets (there are many viruses designed to do just this).

The image below is from a live snapshot depicting bandwidth utilization on a business network. Screen Shot 2016-01-27 at 12.26.49 PM

That top number, circled in red, is a YouTube video, and it is consuming about 3 megabits of bandwidth. Directly underneath that are a couple of cloud service applications from Amazon, and they are consuming 1/10 of what the YouTube video demolishes. On some lower cost Internet links one YouTube can make the service unusable to other applications.

With my sniffer I can also see total packets consumed by a device, which can be a problem on many networks if somebody opens an email with a virus. Without a sniffer it is very hard to track down the culprit.

I hope these tips help you to troubleshoot your network.  Please let us know if you have any questions or tips that you would like to contribute.

Posted in Bandwidth Monitoring, Educational Articles, Network Speed. Leave a Comment »

Network Redundancy Anxiety Needs a Re-direct

March 16, 2016 — netequalizer

When vandals sliced a fiber-optic cable in the Arizona desert last month, they did more than time-warp thousands of people back to an era before computers, credit cards or even phones. They exposed a glaring vulnerability in the U.S. Internet infrastructure: no backup systems in many places.

A few years ago I wrote an article about the top five causes of disruption of internet service.  Our number two cause on our list at the time was

2) Failed Link to Provider

And our number one cause was congestion.

1) Congestion

A few things have changed since 2010,  first off Congestion is on the decline, and although still a concern it is less of a problem now that bandwidth prices have fallen and most businesses have larger circuits.

In our opinion, based on our experience, failed links from your provider are now  the number one threat as pointed out in this Huffington Post Article .  (The first paragraph of this  post is an excerpt from that article)   Not only are provider outages common, they can also take days to remedy in some cases.

As a network equipment OEM, the biggest concern with respect to failure that we hear of our customers are the components in their Network.  Routers, Firewalls, Switches , Bandwidth shapers, customers want redundancy built into these devices. That’s not to say these devices are flawless , but in general if they are up and running in your utility closet, they rarely spontaneously fail.

On the other hand…

The link into your building and everything upstream relies on   several, to perhaps thousands of miles of buried cable , usually buried along a road right of ways. These cables can be violated by  any idiot with a back ho, or a lightning strike on a nearby power pole.

My Business class internet is up most of the time but it does go out for a few hours at least twice a year. I have alternatives so it is a minor hassle to switch over.

Moral of the story: The next time you ask  about reliability on an equipment component in your network.  I suggest you also  ask the same question of your upstream provider.

Posted in Network Redundancy. Leave a Comment »
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