APconnections Announces 50-Percent-Off Sale of New NetEqualizer-Lite


Beginning May 26, all customers purchasing a full size NetEqualizer 2000/3000 model will qualify for a 50-percent discount on the NetEqualizer-Lite. In addition, the offer will be extended to all existing NetEqualizer users who will also be entitled to the 50-percent discount on their first NetEqualizer-Lite purchase. This offer is valid until June 30, 2009. Limit two per customer.

As well as offering users the same services available through previously released NetEqualizer models, the NetEqualizer-Lite is Power-over-Ethernet (PoE), handling up to 10 megabits of traffic and 200 users. Furthermore, the NetEqualizer-Lite also serves to solve hidden node issues without customers having to change their existing access points.*

Although the core technology behind the NetEqualizer has not changed, with the latest release price point, many ISPs and businesses are deploying the NetEqualizer-Lite closer to end users, often directly behind congested access points.

After just over a month in the field, NetEqualizer-Lite users are reporting they can now easily increase Internet subscribers by 30 to 50 percent at once congested towers and AP sites. For example, a customer with an 802.11b radio now has 100 subscribers on his network and is still running smoothly. In the past, this customer’s norm for saturation stood at roughly 20 users, but he is now enjoying a 500-percent increase after installing the NetEqualizer-Lite. This is translating into both higher revenues and a more satisfied customer base.

The NetEqualizer-Lite lists at $1499. In addition to the 50-percent discount, we are also currently offering volume discounts. Pricing information on all other NetEqualizer models is available online at http://www.netequalizer.com. For more information, please contact APconnections at 1-800-918-2763 or admin@apconnections.net.

*Hidden nodes are a problem frequently encountered by commercial wireless operators that has previously been solved using APconnections’ AirEqualizer technology. The NetEqualizer-Lite’s capability to offer similar solutions is simply one of the multiple benefits of the technology for administrators of networks of many different types and sizes.

New Asymmetric Shaping Option Augments NetEqualizer-Lite


We currently have a new release in beta testing that allows for equalizing on an asymmetric link. As is the case with all of our equalizing products, this release will allow users to more efficiently utilize their bandwidth, thus optimizing network performance. This will be especially ideal for users of our recently released NetEqualizer-Lite.

Many wireless access points have a limit on the total amount of bandwidth they can transmit in both directions. This is because only one direction can be talking at a time. Unlike wired networks, where a 10-meg link typically means you can have 10 megs UP and 10 megs going the other direction simultaneously, in  a wireless network you can only have 10 megabits total at any one time.  So, if you had 7 megabits coming in, you could only have 3 megabits going out. These limits are a hard saturation point.

In the past, it was necessary to create separate settings for both the up and down stream. With the new NetEqualizer release, you can simply tell the NetEqualizer that you have an asymmetric 10-megabit link, and congestion control will automatically kick in for both streams,  alleviating bottlenecks more efficiently and keeping your network running smoothly.

For more information on APconnections’ equalizing technology, click here.

NetEqualizer-Lite Revolutionizing WISP Performance


After just over a month in the field, NetEqualizer-Lite users are reporting they can now easily increase Internet subscribers by 30 to 50 percent at once congested towers and access point (AP) sites. For example, a customer with an 802.11 B radio now has 100 subscribers on his network and is still running smoothly. In the past, this customer’s norm for saturation stood at roughly 20 users, but he is now enjoying a 500-percent increase after installing the NetEqualizer-Lite. This is translating into both higher revenues and a more satisfied customer base.

Although the core technology behind the NetEqualizer has not changed, with the latest release price point, many users are deploying the NetEqualizer-Lite closer to customers or just behind their congested wireless access points. Customer satisfaction with the new release has been consistent across the board, with users voicing their reviews to us directly as well as online. One user on DSLReports.com commented:

“The Netequalizer has resulted in dramatically improved service to our customers….Bottom line to this is that we can deliver significantly more data through the same AP. The customers hitting web pages, checking e-mail, etc. virtually always see full bandwidth, and the hogs don’t impact these customers. Even the hogs see better performance” (dslreports.com).

In addition to offering users the same services available through previously released NetEqualizer models, the NetEqualizer-Lite is Power-over-Ethernet (PoE), handling up to 10 megabits of traffic and 200 users. Furthermore, the NetEqualizer-Lite also serves to solve hidden node issues without customers having to change their existing APs.*

The NetEqualizer-Lite lists at $1499, but we are currently offering volume discounts. Please contact us for more information at 1-800-918-2763 or admin@apconnections.net.

*Hidden nodes are a problem frequently encountered by commercial wireless operators that has previously been solved using APconnections’ AirEqualizer technology. The NetEqualizer-Lite’s capability to offer similar solutions is simply one of the multiple benefits of the technology for administrators of networks of many different types and sizes.

NetEqualizer-Lite Is Now Available!


Last month, we introduced our newest release, a Power-over-Ethernet NetEqualizer. Since then, with your help, we’ve titled the new release the NetEqualizer-Lite and are already getting positive feedback from users. Here’s a little background about what led us to release the NetEqualizer-Lite…Over the years, we’d had several customers express interest in placing a NetEqualizer as close as possible to their towers in order to relieve congestion. However, in many cases, this would require both a weatherproof and low-power NetEqualizer unit – two features that were not available up to this point. However, in the midst of a growing demand for this type of technology, we spent the last few months working to meet this need and thus developed the NetEqualizer-Lite.

Here’s what you can expect from the NetEqualizerLite:

  • Power over Ethernet
  • Up to 10 megabits of shaping
  • Up to 200 users
  • Comes complete with all standard NetEqualizer features

And, early feedback on the new release has been positive. Here’s what one user recently posted on DSLReports.com:

We’ve ordered 4 of these and deployed 2 so far. They work exactly like the 1U rackmount NE2000 that we have in our NOC, only the form factor is much smaller (about 6x6x1) and they use POE or a DC power supply. I amp clamped one of the units, and it draws about 7 watts….The Netequalizer has resulted in dramatically improved service to our customers. Most of the time, our customers are seeing their full bandwidth. The only time they don’t see it now is when they’re downloading big files. And, when they don’t see full performance, its only for the brief period that the AP is approaching saturation. The available bandwidth is re-evaulated every 2 seconds, so the throttling periods are often brief. Bottom line to this is that we can deliver significantly more data through the same AP. The customers hitting web pages, checking e-mail, etc. virtually always see full bandwidth, and the hogs don’t impact these customers. Even the hogs see better performance (although that wasn’t one of my priorities). (DSLReports.com)

Pricing for the new model will be $1,200 for existing NetEqualizer users and $1,550 for non-customers purchasing their first unit. However, the price for subsequent units will be $1,200 for users and nonusers alike.

For more information about the new release, contact us at admin@apconnections.net or 1-800-918-2763.

What NetEqualizer Users Are Saying (updated June 2009)


Editor’s Note: As NetEqualizer’s popularity has grown, more and more users have been sharing their experiences on message boards and listservs across the Internet. Just to give you an idea of what they’re saying, here a few of the reviews and discussion excerpts that have been posted online over the past several months…

Wade LeBeau — The Daily Journal Network Operations Manager

NetEqualizer is one of the most cost-effective management units on the market, and we found the unit easy to install—right out of the box. We made three setting changes to match our network using the web (browser) interface, connected the unit, and right away traffic shaping started, about 10minutes total setup time. The unit has two Ethernet ports…one port toward your user network, the other ports toward your broadband connection/server if applicable. A couple of simple clicks and you can see reporting live as it happens. In testing, we ran our unit for 30-days and saw our broadband reports stabilize and our users receiving the same slices of broadband access. With the NetEqualizer, there is no burden of extensive policies to manage….The NetEqualizer is a nice tool to add to any network of any size. Businesses can see how important the Internet is and how hungry users can be for information.

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DSL Reports, April 2009

The Netequalizer has resulted in dramatically improved service to our customers. Most of the time, our customers are seeing their full bandwidth. The only time they don’t see it now is when they’re downloading big files. And, when they don’t see full performance, its only for the brief period that the AP is approaching saturation. The available bandwidth is re-evaluated every 2 seconds, so the throttling periods are often brief.

Bottom line to this is that we can deliver significantly more data through the same AP. The customers hitting web pages, checking e-mail, etc. virtually always see full bandwidth, and the hogs don’t impact these customers. Even the hogs see better performance (although that wasn’t one of my priorities).

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Loyola University — Chicago

At Loyola University Chicago, we are on our 2nd iteration of the NetEqualizer. We used the product happily for a number of years when we had a T3. We upgraded our internet pipe to 100MB and after about 6 months we noticed 100% saturation and students complaining of slow internet for various applications. We knew then that we needed another NetEqualizer. Once we plugged the box in it started managing the bandwidth, our pipe has not been saturated since, and more importantly the complaints have ceased.

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Alan Leech, Orlean Invest West Africa Limited, January 24, 2009

Gentlemen

We purchased 3 of your devices last year and I have to say we are very impressed by them.

They have matched our requirement perfectly and allow us to provide fair usage to our clients whilst reducing our overall OPEX.

You can be sure we will be purchasing in the future.

Alan Leech

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Illinois Wesleyan Replaces Packeteer with NetEqualizer as Part of Bandwidth Upgrade, January 19, 2009

By tshort

Network Services has completed the Network Upgrade Project.  The Internet bandwidth available to the Campus was doubled from 45MBs (DS3) to 90MBs in December.  Along with the additional bandwidth, a new bandwidth sharing device call a NetEqualizer replaced the existing Packeteer.  The NetEqualizer uses bandwidth sharing fairness rules based on network usage to share bandwidth and balance the available bandwidth between all users.  The project made a dramatic improvement to Internet access for the campus community.

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Chris Chamberlain, Oakland University in Detroit

Doug,

Because Netequalizer simply makes things fair, i.e. gives everyone on the link the same percentage of the bandwidth “pie” the netequalizer can handle any type of traffic, because it isn’t classifying anything.

Chris Chamberlain

Oakland University

>On Apr 30, 2008, at 4:42 PM, Green, Doug wrote:

>We are considering Netequalizer. They are claiming to be able to manage  encrypted BitTorrent. Can anyone verify this?

>Thank you,

>Doug Green

>Manager, Network Services & Security

>University of New Hampshire

>50 College Rd

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Charlie Prothero, CIO, Keystone College

I have written on a couple of Educause lists about our experience with the Netequalizer, which has been invariably positive.  It’s a snap to set up and doesn’t require anywhere near the tuning effort that a Packeteer does.  For general Internet circuit coverage, I’m very pleased with it.

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Ben Schworm, The Independent School Educators’ List, ISED-L

We just re-evaluated our systems after realizing that even with the Packetshaper in place, we’d need to increase the amount of bandwidth that we offer the community. First of all, the new Packetshaper hardware we’d need was going to cost $18,000. Second, over the 5 years that we’ve had the Packetshaper, we’ve seen its effectiveness decrease with the increased availability and academic usage of real-time streaming apps and the increasing amount of traffic that is classified as either pure web browsing traffic (whether it is or not) or “default”, the traffic class that catches all the other traffic that the Packetshaper can’t specifically identify. Furthermore, the Packetshaper can tend to be a pretty admin-intensive system to keep working effectively.

The NetEqualizer really only deals with end-user behavior in that it looks at the bandwidth that a given user is trying to utilize relative to what’s available and throttles “bad” users in order to try to maintain fair access to the bandwidth. It also throttles “bad” applications like P2P that open many connections to and from a given user. The box is nearly configuration and maintenance-free and costs a fraction of what the Packetshaper does.

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Ed Loebach, UVMRESNET

I was asked to tell our experience with NetEqualizer. We purchased the box about 3 weeks into first semester when our old bandwidth control server died and support was not forthcoming from the company.

We put NetEqualizer in place and fired it up with little to no problem. For the first 5-6 hours it worked as we were told it would with NO configuration. After the first day we noticed problems with students exceeding the connection limits we set. We called the company and within 24 hours we had the configuration modified to the specific needs of our network and our bandwidth was under our control again.

In the last 4 months I have not had to make any additional changes to the configuration. In fact we have not even had the need to restart the box. The NetEqualizer box has some very good algorithms to have controlled our heavy bandwidth users with not adding significant network overhead to the rest of our low bandwidth users. Our students have seen an increase in bandwidth when they need it. The gamers are happy because the latency we used to have under our old bandwidth system has disappeared.

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Douglas Hedges, EDUCAUSE Small College Constituent Group Listserv

We’ve dumped our Packeteer device about 18 mos. ago for a NetEqualizer. It has worked as advertised and has required virtually no maintenance after initial setup (which took just a few minutes as well). There are some good technical papers on their site (http://www.netequalizer.com) describing its operation and comparing it to other products. I believe they’re worth a read if you want to see if it’s a good fit for your campus. It sure was for ours.

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Russ Leathe, EDUCAUSE Security Constituent Group Listserv

Gordon College switched from Packeteer to netEQ a while ago. It works flawlessly and our daily management of bandwidth decreased significantly.

They also have a CALEA probe.

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Superdog, DSLReports.com

When you plug in the Neteq box, it doesn’t care about IP’s or what range it is on. You set the bandwidth maximum limit for whatever your pipe size is and then plug it inline between your core router and your first main switch and you are done…

…I love this unit and I can not say enough about it. With M0n0wall and Packetteer, you have to manually setup all of the rules in order for the units to be effective. After you spend a few hours getting them setup, it only takes the user/program 10 seconds to switch ports on you and that rule is then invalid and you need to go back and redo it.

This type of setup requires you to monitor your box constantly, creating even more work. The Neteq unit doesn’t need to know all of this. It just counts connections per user (A limit you set) and the amount of bandwidth each user consumes. If the bandwidth is there and no one else is using it, that person gets it. If they are running Limewire at full throttle and another user logs in and starts to surf the net?, that user gets full priority and their pages will load quickly while the Limewire download has delay added to their packets.

IMHO, using this unit is a no-brainer for any ISP. It is a hands off setup that really works.

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Josh Heller, Sr. Network Analyst — Information Technology, Kutztown University

Our University started with PacketShapers, but also made an investment in NetEqualizer when we found the PacketShaper wasn’t completely doing the job. Today we use both products.

We have been pleased with NetEqualizer  as it does what it advertises – it makes a noticeable difference in congested network.

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Nathan P. Hay, Network Engineer — Computer Services, Cedarville University

We switched from PacketShaper to NetEqualizer this summer.  NetEq is much simpler to manage and much cheaper.

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George Flowers, Flint River Tech

We currently have the NE2000, and it works great!  No other product can do what the NetEqualizer does at a great price!

Speeding up Your T1, DS3, or Cable Internet Connection with an Optimizing Appliance


By Art Reisman, CTO, APconnections (www.netequalizer.com)

Whether you are a home user or a large multinational corporation, you likely want to get the most out of your Internet connection. In previous articles, we have  briefly covered using Equalizing (Fairness)  as a tool to speed up your connection without purchasing additional bandwidth. In the following sections, we’ll break down  exactly how this is accomplished in layman’s terms.

First , what is an optimizing appliance?

An optimizing appliance is a piece of networking equipment that has one Ethernet input and one Ethernet output. It is normally located between the router that terminates your Internet connection and the users on your network. From this location, all Internet traffic must pass through the device. When activated, the optimizing appliance can rearrange traffic loads for optimal service, thus preventing the need for costly new bandwidth upgrades.

Next, we’ll summarize equalizing and behavior-based shaping.

Overall, equalizing is a simple concept. It is the art form of looking at the usage patterns on the network, and when things get congested, robbing from the rich to give to the poor. In other words, heavy users are limited in the amount of badwidth to which they have access in order to ensure that ALL users on the network can utilize the network effectively. Rather than writing hundreds of rules to specify allocations to specific traffic as in traditional application shaping, you can simply assume that large downloads are bad, short quick traffic is good, and be done with it.

How is Fairness implemented?

If you have multiple users sharing your Internet trunk and somebody mentions “fairness,” it probably conjures up the image of each user waiting in line for their turn. And while a device that enforces fairness in this way would certainly be better than doing nothing, Equalizing goes a few steps further than this.

We don’t just divide the bandwidth equally like a “brain dead” controller. Equalizing is a system of dynamic priorities that reward smaller users at the expense of heavy users. It is very very dynamic, and there is no pre-set limit on any user. In fact, the NetEqualizer does not keep track of users at all. Instead, we monitor user streams. So, a user may be getting one stream (FTP Download) slowed down while at the same time having another stream untouched(e-mail).

Another key element in behavior-based shaping is connections. Equalizing takes care of instances of congestion caused by single-source bandwidth hogs. However, the other main cause of Internet gridlock (as well as bringing down routers and access points) is p2p and its propensity to open hundreds or perhaps thousands of connections to different sources on the Internet. Over the years, the NetEqualizer engineers have developed very specific algorithms to spot connection abuse and avert its side effects.

What is the result?

The end result is that applications such as Web surfing, IM, short downloads, and voice all naturally receive higher priority, while large downloads and p2p receive lower priority. Also, situations where we cut back large streams is  generally for a short duration. As an added advantage, this behavior-based shaping does not need to be updated constantly as applications change.

Trusting a heuristic solution such as NetEqualizer is not always an easy step. Oftentimes, customers are concerned with accidentally throttling important traffic that might not fit the NetEqualizer model, such as video. Although there are exceptions, it is rare for the network operator not to know about these potential issues in advance, and there are generally relatively few to consider. In fact, the only exception that we run into is video, and the NetEqualizer has a low level routine that easily allows you to give overriding priority to a specific server on your network, hence solving the problem. The NetEqualizer also has a special feature whereby you can exempt and give priority to any IP address specifically in the event that a large stream such as video must be given priority.

Through the implementation of Equalizing technology, network administrators are able to get the most out of their network. Users of the NetEqualizer are often surprised to find that their network problems were not a result of a lack of bandwidth, but rather a lack of bandwidth control.

See who else is using this technology.

Created by APconnections, the NetEqualizer is a plug-and-play bandwidth control and WAN/Internet optimization appliance that is flexible and scalable. When the network is congested, NetEqualizer’s unique “behavior shaping” technology dynamically and automatically gives priority to latency sensitive applications, such as VoIP and email. Click here for a full price list.

Finally a Bandwidth Control appliance for under $1500


Lafayette Colorado April 9th 2009

APconnections today Announced a small business bandwidth control device that  lists at $1499. (for single unit orders)

This new offer  handles up to 10 megabits and 100 users with room to spare for some expansion. It comes complete with all the standard features of the NetEqualizer, but in a smaller  low power format  with Power over Ethernet.

Demand for this new offer came from two sources

1) There was huge demand for an affordable traffic shaping device to  help small business run their VOIP concurrent with their data traffic over their internet link.

2) There was also a need  for a low end unit, with POE,  for the WISP market .

In  a large wireless network, congestion often occurs at tower locations.  With a low cost POE version of the NetEqualizer,  wireless providers can  now afford to have advanced bandwidth control at or near their Access distribution points.

According to Joe DeSopo from NetEqualizer, “About half of wireless network slowness comes from p2p (bittorrent)  and video users overloading the access points. We have had great success with our  NE2000 series  but the price point of $2500 was a bit too high to duplicate all over the network.”

For a small or medium sized office with a hosted VOIP PBX solution the NetEqualizer works like a genie in a bottle. It is one of the few products on the market that can provide QOS for voip over an Internet link. And now, with volume pricing approaching $1000,  it will help revolutions the way offices use their Internet connection.

The NetEqualizer is a plug-and-play bandwidth control and WAN/Internet optimization appliance that is flexible and scalable. When the network is congested, NetEqualizer’s unique “behavior shaping” technology gives priority to latency-sensitive applications, such as VoIP and email. It does it all dynamically and automatically, improving on other available bandwidth shaping technology. It controls network flow for the best WAN optimization.

APconnections is a privately held company founded in 2003 and is based in Lafayette, Colorado.

Related Articles

World Wide Web Founder Denounces Deep Packet Inspection


Editor’s Note: This past week, we counted  several  vendors publishing articles touting how their deep packet inspection is the latest and best. And then there is this…

Berners-Lee says no to internet ‘snooping’

The inventor of the World Wide Web, Sir Tim Berners-Lee, has attacked deep packet inspection, a technique used to monitor traffic on the internet and other communications networks.

Speaking at a House of Lords event to mark the 20th anniversary of the invention of the World Wide Web, Berners-Lee said that deep packet inspection (DPI) was the electronic equivalent of opening people’s mail.

To continue reading, click here.

We can understand how DPI devices are attractive as they do provide visibility into what is going on in your network.  We also understand that the intent of most network administrators is to keep their network running smoothly by making tough calls on what types of traffic to allow on their wires.  But, while DPI is perhaps not exactly the same as reading private mail, as Mr Berners-Lee claims, where should one draw the line ?

We personally believe that the DPI line is one that should be avoided, if at all possible. And, our behavior-based shaping allows you to shape traffic without looking at data. Therefore, effective network optimization doesn’t have to come at the expense of user privacy.

Hotel Property Managers Should Consider Generic Bandwidth Control Solutions


Editors Note: The following Hotelsmag.com article caught my attention this morning. The hotel industry is now seriously starting to understand that they need some form of bandwidth control.   However, many hotel solutions for bandwidth control are custom marketed, which perhaps puts their economy-of-scale at a competitive disadvantage. Yet, the NetEqualizer bandwidth controller, as well as our competitors, cross many market verticals, offering hotels an effective solution without the niche-market costs. For example, in addition to the numerous other industries in which the NetEqualizer is being used, some of our hotel customers include: The Holiday Inn Capital Hill, a prominent Washington DC hotel; The Portola Plaza Hotel and Conference Center in Monterrey, California; and the Hotel St. Regis in New York City.

For more information about the NetEqualizer, or to check out our live demo, visit www.netequalizer.com.

Heavy Users Tax Hotel Systems:Hoteliers and IT Staff Must Adapt to a New Reality of Extreme Bandwidth Demands

By Stephanie Overby, Special to Hotels — Hotels, 3/1/2009

The tweens taking up the seventh floor are instant-messaging while listening to Internet radio and downloading a pirated version of “Twilight” to watch later. The 200-person meeting in the ballroom has a full interactive multimedia presentation going for the next hour. And you do not want to know what the businessman in room 1208 is streaming on BitTorrent, but it is probably not a productivity booster.

To keep reading, click here.

Net Neutrality Defined,Barack Obama is on the bandwagon


By Art Reisman, CTO, http://www.netequalizer.com

Art Reisman CTO www.netequalizer.com

Art Reisman

There continues to be a flurry of Net Neutrality articles published and according to one, Barack Obama is a big supporter of Net Neutrality.  Of course that was a fleeting campaign soundbite that the media picked up without much context.

I was releived to see that finally a politically entity put a definition on Net Neutrality.

From the government of Norway we get:

“The new rules lay out three guidelines. First, Internet users must be given complete and accurate information about the service they are buying, including capacity and quality. Second, users are allowed to send and receive content of their choice, use services and applications of their choice. and connect any hardware and software that doesn’t harm the network. Finally, the connection cannot be discriminated against based on application, service, content, sender, or receiver.”

Full Article: Norway gets net neutrality—voluntary, but broadly supported

I could not agree more. Note that this definition does not rule out some form a fair bandwidth shaping, and that is an important distinction because the Internet will be reduced to gridlock without some traffic control.

The funniest piece of irony in this whole debate is that the larger service providers are warning of Armageddon without some form of fairness rules, (and I happen to agree) , while at the same time their marketing arm is creating an image of infinite unfettered access for $29 a month. (I omitted a reference link because they change daily)

NetEqualizer rolling out URL based traffic shaping.


February 10th, 2009

Lafayette Colorado

APconnections makers of the of the popular NetEqualizer line of bandwidth control and traffic shaping hardware appliances today announced a major feature enhancement to their product line. URL based shaping.

In our recent newsletter we asked our customers if they were in need of URL based shaping and the feedback was a resounding YES.

Using our current release, administrators  have the ability to shape their network traffic by, IP address , Mac Address, VLAN or subnet. With addition of URL shaping, our product line will meet the demands of Co-location operators.

A distinction we need to make clear, is that URL based shaping is not related to DPI or content based shaping. URLs are public information as they travel across the Internet, and are basically  a mapping into human readable  form of an IP address; therefore URL based shaping does not require opening private data for inspection.

If you are interested in details regarding this feature please contact APconnections directly.

NetEqualizer Bandwidth Control Tech Seminar Video Highlights


Tech Seminar, Eastern Michigan University, January 27, 2009

This 10-minute clip was professionally produced January 27, 2009. It  gives a nice quick overview of how the NetEqualizer does bandwidth control while providing priority for VoIP and video.

The video specifically covers:

1) Basic traffic shaping technology and NetEqualizer’s behavior-based methods

2) Internet congestion and gridlock avoidance on a network

3) How peer-to-peer file sharing operates

4) How to counter the effects of peer-to-peer file sharing

5) Providing QoS and priority for voice and video on a network

6) A short comparison by a user (a university admin) who prefers NetEqualizer to layer-7 deep packet inspection techniques

Four Reasons Why Peer-to-Peer File Sharing Is Declining in 2009


By Art Reisman

CTO of APconnections, makers of the plug-and-play bandwidth control and traffic shaping appliance NetEqualizer

Art Reisman CTO www.netequalizer.com

I recently returned from a regional NetEqualizer tech seminar with attendees from Western Michigan University, Eastern Michigan University and a few regional ISPs.  While having a live look at Eastern Michigan’s p2p footprint, I remarked that it was way down from what we had been seeing in 2007 and 2008.  The consensus from everybody in the room was that p2p usage is waning. Obviously this is not a wide data base to draw a conclusion from, but we have seen the same trend at many of our customer installs (3 or 4 a week), so I don’t think it is a fluke. It is kind of ironic, with all the controversy around Net Neutrality and Bit-torrent blocking,  that the problem seems to be taking care of itself.

So, what are the reasons behind the decline? In our opinion, there are several reasons:

1) Legal Itunes and other Mp3 downloads are the norm now. They are reasonably priced and well marketed. These downloads still take up bandwidth on the network, but do not clog access points with connections like torrents do.

2) Most music aficionados are well stocked with the classics (bootleg or not) by now and are only grabbing new tracks legally as they come out. The days of downloading an entire collection of music at once seem to be over. Fans have their foundation of digital music and are simply adding to it rather than building it up from nothing as they were several years ago.

3) The RIAA enforcement got its message out there. This, coupled with reason #1 above, pushed users to go legal.

4) Legal, free and unlimited. YouTube videos are more fun than slow music downloads and they’re free and legal. Plus, with the popularity of YouTube, more and more television networks have caught on and are putting their programs online.

Despite the decrease in p2p file sharing, ISPs are still experiencing more pressure on their networks than ever from Internet congestion. YouTube and NetFlix  are more than capable of filling in the void left by waning Bit-torrents.  So, don’t expect the controversy over traffic shaping and the use of bandwidth controllers to go away just yet.

NetEqualizer a Great ROI Purchase for Reducing T1, E1, DS3 Costs


If you are looking to cut costs with the recent downturn in the economy, now would be a good time re-visit the issue of bandwidth optimization. How can it be cost justified ?

First, ask yourself if you’re maxing out your Internet connection. If the answer is yes, then you should look at optimizing tools before purchasing more bandwidth.  However, some are quite expensive and hard to swallow, making it difficult to justify the expense. But, NetEqualizer offers a very competitive fixed price solution with no recurring costs.

There are two basic cost-savings factors with the NetEqualizer:

1) Greatly reduced IT labor — For most business, the largest single line item cost is human labor.  And one of the hardest labor costs to quantify is your IT.  Your IT staff may seem to somehow make themselves essential to every issue, no matter how hard you try to automate things.

On the issue of complaints that “the Network is slow,” if you were to sit back and conservatively look at tech time spent fiddling with routers or your expensive layer-7 based packet shaper, you’d probably notice that quite a bit of time is spent making adjustments and tweaking equipment on a weekly or daily business, only to repeat the fire drill the next time the network grinds to a halt.

Why is this?

Nine times out of ten,  the core problem is too much congestion, and to compound matters,  the  acute  source of the congestion changes. It is the transient nature of the cause that tends to drive up your labor costs. Yes you can find and head off problems with your router or deep packet inspection device, but you have to re-visit this issue each time the congestion source changes. Great for keeping techs busy, but bad for costs.

The big advantage with the NetEqualizer over the layer-7 shapers, or using a reporting tool and manually chasing issues on your router, is that the NetEqualizer proactively finds and eliminates network congestion before it blows up in your face, becoming an IT fire drill. Over and over again we hear from customers that they have deployed the NetEqualizer with our default setup,  plugged it in, and left it alone.

So, if you’re looking to save money in this downturn, have your IT support do something that helps generate revenue, like forward-facing customer support, and let the NetEqualizer put out the fires before they spread.

2) Stretching your existing  bandwidth to accommodate more users — Essentially, this allows you to indefinitely stave off signing a new bandwidth contract.

NetEqualizer can stretch the life of your current Internet trunk. Internet congestion is similar to the problem power companies face. They must have enough capacity on their grid to meet peak demands even though they may rarely need it. The same holds true for your Ineternet contract. You must purchase a contract with ample bandwidth to meet your peak loads.  But, as you may realize, much of your peaks are transient and they are also related to quite a bit of non-business traffic. The NetEqualizer is effective because it can spread your non-essential traffic out over time, smoothing out your peaks.

For more information on the NetEqualizer, including a live demo and price list, visit www.netequalizer.com.

NetEqualizer Direct Sales and Restocking Fee


A customer recently stated that the restocking fee we charge gave the appearance of a lack of confidence in our product. I can appreciate that perception, especially with all the failed products many IT professionals have been burned with over the years.

However, here is the official reasoning behind why we charge a restocking fee.  As taken from my response to this customer:

The restocking fee has its roots based on a couple of factors

1) The restocking fee is designed to make sure we don’t get inundated with requests for free units from customers that are “just looking”. The other vendors  you mention charge much higher prices, sometimes four times as much,  and they typically use a channel that already purchases stock for the purposes of demo’s. All of this cost gets passed along to the customers that end up buying the product (basically covering the cost of dry wells).  We sell mostly direct and with  no local presence it is difficult to know a customer’s buying patterns.   You’d be surprised how many customers will trial something  without any intention to purchase.  But, many times it is not the immediate customers fault as the CIO might change the IT manager’s  budget, etc.

2) We are  not 100-percent certain that our unit will solve your issue. I’d  say we are closer to 80-percent certain based on what you described, but we will easily provide you with $200 of support helping you figure out what your issue is. You will have the chance to talk directly to our engineers who trouble shoot thousands of networks a year with similar problems. We do not want or pretend to be a consulting company, but we don’t want to consult without recouping some of our cost either — especially with our low margins which we are already passing along.